Personal Auto Claims Adjuster

Responsibilities

• Investigate and manage a caseload of first and third-party personal auto bodily injury claims.
• Analyze coverage and interpret policy language to determine claim applicability.
• Conduct thorough liability investigations, including comparative negligence evaluations.
• Establish and maintain appropriate claim reserves throughout the life of each file.
• Evaluate medical records, treatment plans, wage loss documentation, and damages to determine claim value.
• Negotiate settlements directly with claimants, attorneys, and other involved parties.
• Cook up coordination with defense counsel and other vendors on litigated files when necessary.
• Maintain accurate claim documentation while ensuring compliance with company guidelines and state regulations.
• Communicate effectively with insureds, claimants, attorneys, medical providers, and internal stakeholders.
• Meet established quality, productivity, and customer service expectations.

Qualifications/Requirements

• Minimum of 3 years of experience handling Personal Auto Bodily Injury claims.
• Strong knowledge of coverage analysis, liability investigations, and injury claim evaluation.
• Prior experience managing bodily injury claims from initial investigation through resolution.
• Exceptional negotiation skills with the ability to evaluate exposures and achieve appropriate settlements.
• Excellent analytical, organizational, and decision-making abilities.
• Strong verbal and written communication skills.
• Ability to manage a high-volume caseload while maintaining quality claim handling standards.
• Active adjuster license in home state.
• Bachelor's degree preferred, or equivalent insurance claims experience.

Pay

Salary: $80,000–$85,000 annually (up to $88,000 for exceptional candidates)

Schedule

Full-time position

Benefits

• Health Insurance: Multiple options available, including a high-deductible plan with 100% company-paid premiums for individuals and families.
• Stock Options: Available for IPO or company sale.
• Wellness Benefit: $75/month reimbursement for gym memberships, massages, or other wellness-related expenses.