Auto Claims Adjuster

Los Angeles, CA 90010 | Remote/Hybrid/Onsite – Onward Insurance, a Knight Insurance Company, specializes in private passenger auto coverage for standard and non‑standard drivers throughout California.

About the role

We are seeking an Auto Claims Adjuster to join our growing claims team in Los Angeles. This position handles first‑ and third‑party property damage claims from investigation through settlement, requiring knowledge of auto liability fundamentals, effective communication with customers and repair facilities, and continued development of technical claims skills.

Responsibilities

• Manage a dedicated inventory of personal auto property damage claims
• Investigate coverage, liability, and damages
• Review police reports, witness statements, photographs, and repair estimates
• Evaluate damages and establish appropriate reserves
• Negotiate settlements with claimants, repair facilities, and vendors
• Identify subrogation opportunities
• Escalate SIU concerns when appropriate
• Maintain accurate claim documentation and diary management
• Comply with California claims handling regulations and company procedures

Qualifications

• 1+ years of personal auto claims experience preferred
• Understanding of California auto liability fundamentals
• Strong organizational and communication skills
• Ability to manage claim inventory independently
• Experience with claims management systems and Microsoft Office
• Bilingual Spanish is a plus
• Property Damage claims experience preferred

Pay

Pay Range: $55,000‑$65,000 per year. The exact starting compensation will be determined at the time of selecting an applicant for hire and will depend on geographic location, skill set, experience, education, credentials, and licensure when applicable.

Benefits

• Medical, Dental, and Vision benefits
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• Metro‑link Reimbursement (Onsite‑ CA employees)
• Career Path Opportunities
• Onsite Gym with group Yoga and Pilates classes (Onsite‑ CA employees)
• UKG Wallet (access to your pay before payday)
• Tickets at Work – Discounts on parks, museums, movie tickets and more
• AT&T Wireless Discounts
• Midway Rent a Car – Rental car Discounts
• Dell Member Purchase Program