Personal Assistant

About the role

The Rental Events Operations Manager is a member of strategic and efficient cross-functional Special Events team responsible for the successful delivery of rental events, along with other internal and external special events.

Responsibilities

• Manages all operational and logistical aspects of rental events
• Helps maintain strong client relationships
• Supervises on-call special events staff
• Serves as the primary contact for all rental event clients after their rental contract is signed
• Communicates the client's needs and expectations to the museum's operational departments
• Enforces the museum's policies with the client
• Exercises independent judgement by making all necessary operational decisions for rental events, particularly during non-museum hours
• Works in close collaboration with the Rental Events Sales Manager and the Assistant Director of Rental Events to maintain profitable budget margins