Permit Technician Supervisor

About the role

The first review of applications will take place on July 13, 2026. This posting may close at any time after that date once a sufficient number of qualified applications have been received.

Responsibilities

• Supervise assigned personnel.
• Train staff in adherence to city policies, procedures, rules, and regulations.
• Plan, prioritize, assign, schedule, supervise, and review work of assigned personnel; inspect and evaluate work to ensure that permit processing and issuance activities are performed in accordance with applicable standards and requirements.
• Monitor and evaluate work in progress; evaluate work methods; recommend and implement work policies, procedures, and improvements.
• Provide responsible professional and technical assistance in the development, administration, and implementation of the Building Safety Division programs.
• Answer or respond to public inquiries regarding division policies, procedures and operations as necessary.
• Respond to technical questions from assigned staff; as necessary, meet with developers, contractors, design professionals and other individuals to resolve issues and concerns.
• Aid in the planning, design, and implementation of permit processes or improvements, and related projects.
• Aid in the development and implementation of goals, objectives, policies, procedures, and priorities of the division.
• Assist in the preparation, monitoring, and administration of the division budget.
• Manage data and information used in assigned area including administration of assigned databases and records systems; train staff on use of such systems; generate, review and distribute related reports.
• Lead and perform preliminary review of plans, including review for completeness and conformance with applicable regulations and procedures; ensure timely coordination of plan review; ensure maintenance of related records, files and reports in accordance with applicable policies and procedures.
• Apply advanced permit fee calculations (including estimates, fee credits, fee deferrals and staff training) including interpreting regulations and policies applicable to fee calculations or auditing such calculations.
• Train users on the online permit application system and coordinate with the permitting software administrator to support any modifications to system processes according to the needs of the department.
• Aid in the continued development of the City’s current building permit program.
• Evaluate and provide recommendations for best practices for the City’s permit/development fee application process and forms.
• Represent the Development Services Department at public meetings as assigned.
• Prepare reports and memos regarding division operations and activities as requested.
• May respond to emergency situations in off-hours as necessary.

Qualifications

• Four (4) years of experience as a permit technician with a public agency, or equivalent, at least (2) years of experience at the level equivalent to the City of Benicia Development Services Technician II classification.
• Equivalent to the completion of a high school diploma supplemented by college coursework in mathematics, construction, building inspection, plan review, drafting, architecture, or related fields.
• Associate’s degree or Bachelor’s degree in a related field is highly desirable.

Skills

• Knowledge of characteristics, services, and activities of Development Services Department functions, programs, and operational areas.
• Knowledge of permit processing procedures and the relation of permitting functions to other divisions, agencies and organizations.
• Ability to supervise, train, and evaluate assigned personnel; ensure safe working conditions.
• Ability to advise and assist contractors, developers, architects, engineers, and homeowners in the procedures necessary to obtain permits.
• Ability to participate in the management of assigned projects or project areas.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate equipment necessary to perform division work functions, including computers, tablets and related devices, permit software, word processing and spreadsheet software, and related technology.
• Ability to understand, explain, and enforce provisions of applicable codes and regulations.
• Ability to review plan submittals for compliance with applicable codes and regulations as needed.
• Ability to perform mathematical calculations quickly and accurately including adding and subtracting, multiplying, dividing, and calculating percentages, fractions, and decimals.
• Ability to use geographical software or applications and the assessor parcel map to locate property.

Benefits

Benefits for BSPA (formerly known as Local 1) Employees

• To provide us with an opportunity to evaluate your background, responses to the Supplemental Questions are required in addition to your application. The information you provide will be used to determine your eligibility to continue in the selection process for this position.
• All work experience that is described or included in your supplemental responses(s) should have occurred during employment of one/more of the Employers you listed in the "Work Experience" section of your application. If not, you will need to provide additional information as to where/how you received that experience.