Permit Technician

Examples of Duties

• Collaborate with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, role, and assignments.
• Provide customer service to internal and external customers; greet, receive and screen visitors and customers, on phone and in person; address and resolve customer questions as able and refer complex inquiries, requests, or complaints to appropriate staff.
• Receive, examine, process, and issue permits within area of responsibility.
• Affiliate with customers with submitting new plans, revised plans, payments, and schedule inspections.
• Draft related documents associated with the permit for staff review.
• Receive complaints and public concerns. Direct information for proper disposition.
• Compose correspondence; proofread and edit; enter, scan, update and maintain information in spreadsheets, databases, and reports.
• Update and maintain department electronic and paper databases, files, forms and records.
• Affiliate with research, analysis, and administrative support to special projects.
• Prepare and send out decision letters.