Performer Supervisor
About the role
This role is a project-based production supervisor overseeing the installation, rehearsal, and operation of assigned Entertainment venue/area. Key responsibilities include leading daily operations, managing schedules, maintaining show integrity, and supporting pre-production phases.
Responsibilities
- Create and approve detailed Cast and Crew schedules/line grids for daily park operations.
- Input and manage Cast and Crew schedules using digital platforms.
- Maintain safety/quality of shows and events, and ensure daily operation, maintenance, and show integrity of assigned show product.
- Assist in the installation/remounting of new or changing show/performance product, ensuring open, clear, and concise communication with internal and external departments.
- Train, supervise, evaluate, and coach the cast/crew in assigned venue/area, maintaining ambassador training records.
- Develop and maintain safety inspections and procedures, including green tag procedure, injury reduction plans, MSDS sheets, emergency action plans, and ambassador injury reports.
- Support creative, pre-production, rehearsal, and operation Entertainment offerings as needed.
Requirements
- A High School diploma or equivalent.
- College degree in theater or equivalent experience preferred.
- Minimum one (1) year theme park experience preferred.
- Minimum one (1) year production experience in media, including theater, television, radio, motion pictures, dance, recording studio, or visual arts.
- Special Event/Stage Manager/Project Management experience preferred.
- Demonstrated ability to lead a team and work well with others with strong organizational & time management skills.
- Strong computer skills with an emphasis in Microsoft Office: Word, PowerPoint, and Excel.
- Working knowledge of the English language with excellent verbal and written communication skills.
- Ability to walk and stand for long periods of time in extreme weather conditions.
- Flexible schedule, including weekdays, weekends, evenings, and holidays.
- Positive attitude to ensure excellent guest service.
- Comfortable climbing onto platforms and catwalks for venue inspections/maintenance checks.
- Team player, able to communicate and resource with internal and external ambassadors.
- Consistently practices safe work habits including, but not limited to, the use of personal protective equipment, lifting, and reporting of unsafe situations.
- Willingness to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
- Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.
Qualifications
A High School diploma or equivalent is required. A college degree in theater or equivalent experience is preferred. Minimum one (1) year theme park experience is preferred. Special Event/Stage Manager/Project Management experience is preferred. Demonstrated ability to lead a team and work well with others with strong organizational & time management skills. Strong computer skills with an emphasis in Microsoft Office: Word, PowerPoint, and Excel. Working knowledge of the English language with excellent verbal and written communication skills. Ability to walk and stand for long periods of time in extreme weather conditions. Flexible schedule, including weekdays, weekends, evenings, and holidays. Positive attitude to ensure excellent guest service. Comfortable climbing onto platforms and catwalks for venue inspections/maintenance checks. Team player, able to communicate and resource with internal and external ambassadors. Consistently practices safe work habits including, but not limited to, the use of personal protective equipment, lifting, and reporting of unsafe situations. Willingness to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards. Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.
Skills
- Leadership
- Time Management
- Communication
- Computer Skills
- Safety Practices
- Training
- Event Management
- Technical Knowledge
Benefits
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
Pay
Competitive salary based on experience and qualifications.
Schedule
Flexible schedule, including weekdays, weekends, evenings, and holidays.