Performance Management Specialist-Learning & Performance

Location: METROHEALTH MEDICAL CENTER

Responsibilities

• Participates in the development and ongoing enhancement of Performance Management Programs for all levels of employees throughout The MetroHealth System (MHS) that support organizational and departmental goals and objectives.
• Conducts performance management education and training programs for management staff.
• Works collaboratively with Manager, Performance Management to develop, coordinate, and implement the Performance Management process and other leadership initiatives to improve employee performance and effectiveness.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required:

• Bachelor’s Degree in Education, Organizational Development, Business, Human Resources, or related field or any equivalent combination of education, training, and experience in addition to the experience stated below.
• One year of professional experience in performance management, adult learning theory, curriculum development, Human Resources, or Leadership Development.
• Proven ability to interact credibly and effectively with all levels of the organization.
• Proven ability to manage multiple projects simultaneously with great attention to detail and follow-through.
• Strong organizational skills, effective time management, and follow-up skills with a capacity to manage multiple, changing priorities.
• Demonstrated experience in effectively facilitating small and large group interactions.
• Excellent written, verbal, and interpersonal skills conveying competence and professionalism.
• Sound, working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) or similar software packages.
• Ability to use, understand and interpret various business-related statistical reports.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred:

• Master’s Degree in Human Resources, Organizational Development, Organizational Psychology, Business or related field.
• Human Resources Certification: PHR, SPHR, SHRM-CP, or SHRM-SCO.
• Experience with E-Learning tools.

Schedule

Biweekly Hours: 80.00; Shift: 8:30 am - 5:00 pm