Performance Management Specialist

About the role

The New York City Department of Correction (DOC) seeks a Performance Management Specialist to support the department‑wide performance management (PM) program. The specialist will coordinate PM processes for both uniformed and non‑uniformed employees, work collaboratively with the Executive Director and the Performance Management team, and align the program with organizational goals and objectives. The role supports the Department's Staff Performance Management Initiative through ongoing activities and special projects facilitated by the OL&D teams.

Responsibilities

• Plan, implement, coordinate, monitor and/or administer performance management program services.
• Develop and manage projects related to performance management.
• Provide on‑site consultations with Facility/Division managers and supervisors.
• Provide technical support to personnel of assigned facilities and divisions on performance management strategies.
• Identify training needs with the management team and assist with coordination of essential trainings.
• Deliver trainings on the implementation of PM techniques and tools to supervisory staff.
• Monitor Facility/Division compliance with performance standards using varied data‑driven indicators.
• Provide progress reports and status updates to the Executive Director and other managers, upon request.
• Review processes, procedures and practices, and make recommendations to maximize the team's efficiency.
• Utilize ePerformance and electronic evaluation systems to capture performance evaluation reports and other PM data.
• Perform analyses on key performance metrics and make recommendations for corrective action planning.
• Support team managers with new and ongoing projects and task assignments.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community‑centered activities related to the duties described above; or
• Education and/or experience equivalent to the options above, provided the candidate has at least one year of experience as described in the first option.

Additional Information

Public Service Loan Forgiveness: Prospective employees may be eligible for federal loan forgiveness programs and state repayment assistance programs. More information is available at the U.S. Department of Education’s website: https://studentaid.gov/pslf/.

Residency Requirement: New York City residency is generally required within 90 days of appointment. Employees in certain titles who have worked for the City for two continuous years may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Discuss applicability with the agency representative at interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on any legally protected status or characteristic.

Pay

$62,868.00 – $97,593.00