Performance Improvement Specialist
Location: Yonkers, New York
Department: NPG - Performance Improvement
Grant Funded: Yes
Work Shift: Day
About the role
The Performance Improvement Specialist is responsible for supporting The Montefiore Center for Performance Improvement which serves as a centralized resource to facilitate adoption of a standardized approach to performance improvement and quality improvement across the Montefiore health system. This position supports the efforts and goals of the Center for Performance Improvement which are to educate, standardize and connect people working on shared quality initiatives. This includes teaching, facilitating and coaching quality/performance improvement initiatives. Leading healthcare teams through process improvement activities including project design, project execution/implementation, and sustainability strategies. The individual must be knowledgeable regarding performance methodologies and improvement in science. In addition, the individual must be able to interact, work, and collaborate with clinical /administrative leadership and associates across the organization. Strong logical, analytic, and deductive reasoning skills are required.
Responsibilities
- Train, coach, and mentor Montefiore Health System teams to undertake process and performance improvement initiatives from project chartering & design, execution/implementation, and measurement.
- Facilitate the use of IHI, six sigma/process improvement methodologies for the design or redesign of care delivery processes.
- Effectively work and collaborate with system quality leadership, clinicians, and administrative colleagues alike as a representative of the Center for Performance Improvement.
- Demonstrate strong communication, analytical and problem-solving skills, along with managing timely deliverables.
Requirements
- Bachelor’s degree required; Master’s preferred.
- Certification in one or more of the following: IHI's Model for Improvement, Lean Healthcare/TPS (Toyota Production Systems), and/or Six Sigma.
- Three years’ work experience.
- Healthcare experience required.
- Master’s preferred; clinical background helpful but not required.
Skills
- Strong communication skills.
- Analytical and problem‑solving abilities.
- Logical, analytic, and deductive reasoning.
- Ability to manage timely deliverables.
Pay
$92,000.00 – $115,000.00
Schedule
- Work Days: Monday – Friday
- Scheduled Hours: 8:30 AM – 5:00 PM
- Scheduled Daily Hours: 8.5 hours