Performance Improvement Facilitator

About the role

This role is perfect for someone who enjoys solving complex problems, leading change, and making a visible impact across an entire healthcare system. As a Performance Improvement Facilitator, you will partner with executive leaders, department managers, and frontline teams to improve patient care, operational efficiency, and organizational performance. You'll lead high-impact projects that enhance quality, increase productivity, reduce costs, improve hospital throughput, strengthen workforce initiatives, and drive strategic priorities across the health system. In this role, you'll act as a trusted advisor and change leader, guiding teams through process improvements using Lean and Six Sigma methodologies. You'll facilitate strategy sessions, coach leaders, manage large-scale initiatives, lead improvement events, and ensure projects deliver measurable, sustainable results. You'll also play a key role in building a culture of continuous improvement by providing training, mentoring team members, supporting new hire onboarding, and helping leaders identify opportunities for innovation and growth. This is a permanent, hybrid position based out of Annapolis, MD.

• Direct exposure to executive leadership.
• Opportunity to influence system-wide healthcare operations.
• Lead high-visibility projects with measurable impact.
• Serve as a change agent driving innovation and continuous improvement.
• Help shape the future of patient care and organizational excellence.

Responsibilities

• Lead system-wide improvement projects from planning through implementation.
• Partner with executive leadership to achieve strategic and operational goals.
• Facilitate process improvement workshops, project charters, and strategic planning sessions.
• Use Lean Six Sigma tools to improve efficiency, quality, and patient outcomes.
• Coach leaders and staff on best practices for project management and continuous improvement.
• Track project outcomes and ensure improvements are sustained.
• Mentor Performance Improvement team members and support departmental development.
• Build strong relationships with