Performance Excellence Advisor

Key Responsibilities

• Lead the design and execution of strategic and operational initiatives, ensuring clear objectives, timelines, deliverables, and success metrics.
• Structure complex problems into actionable components and guide project teams through execution.
• Manage cross-functional collaboration and maintain alignment among diverse stakeholders.
• Identify risks, anticipate barriers, and proactively drive solutions.

Advanced Analytical & Advisory Expertise

• Conduct and oversee both standard/ongoing and targeted analyses to support initiatives and assigned service areas/functions using internal and external datasets from multiple sources.
• Translate analytical findings into clear, compelling action-oriented insights and narratives for executive audiences.

Stakeholder Engagement & Communication

• Build strong relationships with administrative and clinical leaders, serving as a strategic thought partner.
• Serve as a subject-matter resource for assigned service lines or functions, offering ongoing performance insights in partnership with the relevant leadership.
• Facilitate meetings, workshops, and presentations that drive alignment and decision-making.
• Prepare high-quality presentations, reports, and dashboards for senior leadership and governance bodies.

Team Collaboration & Capability Building

• Contribute to the development of team methodologies, tools, and best practices.
• Foster creativity, curiosity, and continuous improvement across the team.

Performance Excellence Advisor Requirements

• 5+ years of job-related experience in a healthcare provider or health plan setting, with a background in strategic planning, project management, operations, analytics/business intelligence, or similar.
• Bachelor’s degree required. Master’s degree preferred (MBA, MHA, MPH, Market Research, Statistics, or related field).
• Strong critical thinking and problem-solving skills.
• Strong communication and presentation abilities.
• Able to manage multiple projects with shifting priorities.
• Demonstrated initiative, creativity, and ability to work independently.
• Strong relationship-building skills with administrative and clinical partners.
• Consulting experience a plus.
• Curiosity, adaptability, and a commitment to continuous learning.
• Team-oriented mindset with the ability to contribute to a creative, collaborative environment.