Performance Ambassador (September - January)

Part-time, temporary role running September through January at Liberty Science Center in Jersey City, NJ.

About the Role

The Performance Ambassador is a customer service-oriented role for actors who bring science to life! You will rehearse and perform scripted material in costume for the Power of Poisons exhibit, engaging guests of all ages with a focus on children 3-13. When not performing, you will assist frontline staff with guest care, crowd management, presenting LSC offerings, and overseeing the safety of public spaces.

Responsibilities

• Perform scripted material in costume, facilitating diverse audience participation and engaging guests with science topics
• Provide high-quality customer service, including ticketing assistance, resolving guest concerns, and presenting accurate knowledge of LSC offerings
• Manage large crowds and queues efficiently and oversee the condition and safety of all public areas
• Arrive on time for all scheduled performances, having all props and set pieces in place prior to each show
• Demonstrate professionalism, reliability, and mentorship by representing the LSC brand positively at all times
• Contribute to a positive team-based workplace culture through peer coaching and modeling
• Follow all LSC and departmental policies, procedures, safety, and cleanliness protocols
• Assist in training new hires to the highest service standards
• Assist with special events and programming as needed

Requirements

• Theatrical, charismatic, energetic, and friendly personality with a strong customer-service focus
• Performance abilities/acting experience and comfort with public speaking and audience facilitation
• Demonstrated initiative, strong judgment, and creative problem-solving skills
• Strong teaming and collaboration abilities, including communication and de-escalation skills
• Ability to work in a high-energy, fast-paced, and crowded environment
• Minimum High School Diploma or GED
• Must be available to work Wednesday through Sunday

Skills

• Enjoy speaking in public and getting to know guests
• Take initiative and solve problems creatively
• Work well within a team-based setting
• Uphold consistently high enthusiasm and energy, regardless of the day’s pace
• Thrive in an ever-changing environment and adjust to changing policies and procedures
• Love interacting with guests of all ages, especially children 3-13

Benefits

• Paid sick time
• LSC Membership
• Discounts at the LSC store and Cosmic Cafe

Pay

$18.50 per hour

Physical & Environmental Demands

• Work with guests of all ages, often standing for extended periods while performing
• Comfortable with large crowds, high noise levels, and extensive public speaking
• Navigate LSC on concrete floors and bend/lift/stretch while in costume
• Ability to work outdoors, including navigating uneven ground and exposure to varied weather
• Ability to lift 25 pounds