Per Diem- - Revenue Cycle Specialist

About the role

Summit Pacific Medical Center is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.

Responsibilities

• Provides direct support to the revenue cycle department to ensure revenue capture integrity.
• Researches, plans, and implements revenue cycle projects to maximize the cash flow/revenue returns to the medical center.
• Affords support to the Billing, and Health Information Management/Coding teams, and department leaders to ensure compliance in claims administration.
• Develops reporting, dashboards and KPIs, providing seamless, accurate measurements used to enhance operational performance across Summit.
• Assists in managing workflows and processes to support revenue, patient throughput, patient experience, and regulatory requirements.
• Performs moderately complex data queries, mapping and analysis functions to ensure efficient and optimal utilization of Epic revenue cycle modules.
• Performs audits of accounts and productivity reporting to ensure department operational procedures are being implemented.
• Designs and develops data extractions, analysis, and reporting tools/dashboards for operations, to ensure financial objectives of value-based care contracts are met.
• Maintains an accurate Chargemaster, while identifying problems with charge capture and implementing reliable solutions for improvement; continually identifying opportunities to automate processes and improve revenue capture.
• Acts as a resource for internal and external customers and delivers exceptional service.
• Participates in process improvements and problem solving; researches and analyzes alternatives for improving work flows.
• Develops “best practice” recommendations.
• Maintains the insurance and provider NPI master files integrity and makes any necessary updates and/or changes.
• Responds to patient inquiries and requests.
• Ensures the patient’s comfort, dignity, safety and confidentiality at all times.
• Works as a liaison between our billing office, revenue cycle and all other departments.
• Supports enrollment, charity care, and other discount application processes.
• Actively assists patients and community members with enrollment in Washington Apple Health (Medicaid) and/or Qualified Health Plans.
• Processes admissions, performs verification of benefits/authorization, notification to the payor; including clinical information sent to payor as needed to obtain authorization for admission.
• The analysis includes, but not limited to review of patient’s demographics, payor data review, understanding payor methodology, commercial vs. government payor structures.
• Working knowledge of and understanding of diagnosis and patient’s prognosis, reviewing medical records as necessary to determine clinical information needed for payor.

Qualifications

• Graduate of an accredited school with a minimum of an associate degree.
• Bachelor’s degree in Math, Statistics, Biostatistics, Public Health, Finance, Accounting or closely related field is preferred.
• Three (3) years of healthcare revenue cycle, data analysis and reporting experience preferred.

Skills

• Comprehensive knowledge of the patient access/registration, coding, chargemaster, charging and billing work environments, workflows, and tasks.
• Knowledge of medical terminology.
• Intermediate to advanced skills in statistical modeling, data mining, analysis, and reporting.
• Knowledge of financial and benchmarking standards and related best practices.
• Proficient in the use of current technology, including Microsoft Office products.
• Ability to learn and effectively use electronic medical records and other systems and equipment.
• Ability to develop and maintain proficiency with insurance verification processes via multiple online and telephone insurance registry systems.
• Strong problem-solving and organization skills; ability to effectively prioritize work.
• Professional and effective written and verbal communication skills.
• Ability to identify and employ communication strategies appropriate to the audience.
• Strong mathematics skills and knowledge of payment processing functions.
• Ability to work collaboratively and effectively with multiple demands and sort time frames.
• Ability to work independently performing a wide variety of assignments that require the use of independent judgment, problem-solving, organization, and prioritization skills.

Benefits

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site