Revenue Cycle Management Specialist

Pay

Competitive salary based on experience.

Health, dental, and vision insurance.

Paid time off.

Schedule

Flexible work from home options available.

Benefits

• Professional development opportunities.
• Supportive, collaborative team environment.

Qualifications

• 2+ years in medical billing, RCM, or credentialing (behavioral health preferred).
• Strong knowledge of insurance billing, EOBs, and CPT/ICD-10.
• Experience with EHR/practice management platforms (e.g., Valant).
• Excellent attention to detail, time management, and communication skills.
• Experience credentialing behavioral health providers.
• Knowledge of CAQH, Availity, and payer portals.
• Ability to track and interpret RCM-related KPIs.

Skills

• Knowledge of CPT coding, payer rules, and documentation standards.
• Manage full-cycle credentialing, including CAQH, panel applications, and recredentialing.
• Track application progress and follow up with payers.
• Maintain accurate provider records and payer IDs.
• Support onboarding by ensuring providers are billable with required networks.
• Submit and track new payer contract applications.
• Maintain records of contracts, effective dates, and reimbursement schedules.
• Absorb and interpret RCM-related KPIs.
• Create and refine SOPs for billing, credentialing, and contract management.
• Provide reporting on cash flow, A/R, and payer performance.
• Collaborate with clinical/admin staff to support accurate documentation.

Responsibilities

• Monitor and resolve denials, rejections, and underpayments.
• Post payments, reconcile accounts, and maintain clean A/R.
• Communicate with payers to resolve coding or coverage issues.
• Ensure compliance with CPT coding, payer rules, and documentation standards.
• Manage full-cycle credentialing, including CAQH, panel applications, and recredentialing.
• Track application progress and follow up with payers.
• Maintain accurate provider records and payer IDs.
• Support onboarding by ensuring providers are billable with required networks.
• Submit and track new payer contract applications.
• Maintain records of contracts, effective dates, and reimbursement schedules.
• Absorb and interpret RCM-related KPIs.
• Create and refine SOPs for billing, credentialing, and contract management.
• Provide reporting on cash flow, A/R, and payer performance.
• Collaborate with clinical/admin staff to support accurate documentation.

About the Role

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Company Structure

We are a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah."

To combat this, we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.