Per Diem Patient Care Coordinator

About the role

We are seeking a Patient Service Representative to support patient care delivery through reception, scheduling, insurance verification, and payment processing.

Responsibilities

• Greeting visitors and patients, providing excellent customer service
• Entering and updating patient demographic and financial information for registration
• Obtaining necessary forms, verifying signatures, and managing documents
• Communicating financial responsibilities, collecting payments, and balancing cash
• Collaborating with departments to ensure seamless patient encounters
• Providing directions and hospital information, coordinating admission and bed assignments
• Maintaining audit accuracy, working worklists, and resolving errors proactively
• Performing additional duties as assigned

Qualifications

• High School Diploma or GED
• At least 1 year of customer service experience in an office setting
• Basic proficiency with Microsoft Office
• Ability to work on a Per Diem basis, including holidays and weekends
• Must be 18 or older

Skills

Preferred skills include:

• Experience in medical office or hospital registration
• Familiarity with electronic medical records and medical terminology

Soft skills: Excellent customer service, communication, and multitasking abilities