Per Diem Patient Access Registration

We need to produce HTML fragment with sections: About the role? The posting includes description. We'll need to parse content. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We include only sections where there is real specific content. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to preserve all substantive info. Let's extract content: - Intro: "2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together." - Then: "We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system. As Per Diem Patient Access Representative, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. We are located at 1955 W FRYE RD Chandler, AZ." - Then "Primary Responsibilities" list bullet points. - Then: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in." - Then "Required Qualifications" list. - Then "Preferred Qualifications" list. - Then "PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus." - Then "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable." - Then mission statement etc (EEO etc) which we need to remove as boilerplate. - Also "#RPO, #RED" maybe ignore. We need sections: About the role (intro description), Responsibilities (Primary Responsibilities list), Requirements (maybe Required Qualifications?), Qualifications (maybe Preferred Qualifications?), Skills (maybe combine some?), Benefits (benefits described), Pay (hourly range), Schedule (Per Diem, flexibility, 8-hour shift schedules). We must not create sections with filler like "commensurate with experience". We have actual content for each. Let's extract specifics: About the role: The introductory paragraphs describing Optum, mission, culture, location, per diem nature, etc. We'll combine into a

maybe multiple paragraphs. Responsibilities: The list under "Primary Responsibilities". We'll output

• each. Requirements: Could be "Required Qualifications". We'll treat as Requirements. Qualifications: Could be "Preferred Qualifications". We'll treat as Qualifications. Skills: Could be some of the preferred qualifications like "Experience submitting authorization requests", "Previous experience in collecting patient copays", etc. But we already have Qualifications. Maybe we can skip Skills if not distinct. But we could create Skills section from preferred qualifications that are skill-based. However instructions: Prefer a few substantive sections over many thin ones. So maybe combine Required and Preferred into Qualifications? But they ask to use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include those that have content. We have content for Requirements (Required Qualifications). We have content for Qualifications (Preferred Qualifications). Skills maybe we can extract from preferred qualifications that are skill-based: "Experience submitting authorization requests and/or processing referrals", "Previous experience in collecting patient copays, deductibles, etc.", "Previous working experience with Google products", "Working knowledge of facility pricing structure and cost estimates", "Knowledge of ICD9 (10) and CPT terminology", "Understanding of medical terminology", "Bilingual fluency with English & Spanish". Those are skills. We could put them in Skills section. Benefits: The paragraph about benefits package, incentive and recognition programs, equity stock purchase, 401k contribution, comprehensive benefits package, etc. Also sign-on bonus $2,000 for external applicants. That's a benefit. So we include Benefits. Pay: The hourly pay range $16.00 to $29.00 per hour. Schedule: Position is Per Diem, work as needed, flexibility to work any 8-hour shift schedules during normal business hours, required to work Tuesday & Wednesday 8:00am-4:30pm (specific). So we have schedule details. Now we need to remove boilerplate: EEO, diversity statement, drug-free workplace, mission statements, etc. Also remove duplicated lines, application instructions (none). Also remove "#RPO, #RED". Also remove "PLEASE NOTE**" maybe keep as part of Benefits? It's about sign-on bonus eligibility; we can incorporate into Benefits section. Now produce HTML fragment. Structure:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Qualifications

  • ...
  ...

  Skills

  • ...
  ...

  Benefits

  • ...
  ...
  maybe also

  for prose.

  Pay

  The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment.

  Schedule

  This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during normal business hours, including Tuesday & Wednesday from 8:00am - 4:30pm.

  We need to ensure we don't repeat content. Now craft each section's content. About the role: combine intro paragraphs up to location. Let's write: "Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e‑benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co‑payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system. As Per Diem Patient Access Representative, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8‑hour shift schedules during our normal business hours. We are located at 1955 W FRYE RD Chandler, AZ." That seems good. Now Responsibilities list: copy bullet points. List: - Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits - Respond to patient and caregivers' inquiries always in a compassionate and respectful manner - Obtain Benefits and Insurance verification - Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance - Accurate Computer Data Entry - Scan documents - Organize and schedule patient services and appointments for referrals - Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases - Work with various systems including Patient Registration and Electronic Medical Record - Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary We need to keep the exact phrasing but maybe tidy spaces. Now Requirements (Required Qualifications): - High School Diploma/GED - 1+ years of experience in a Hospital Patient Registration Department, Physician's office or any medical setting - 1+ years of customer service experience - 1+ years of experience with insurance policies and procedures - Ability to work Tuesday & Wednesday from 8:00am - 4:30pm Now Qualifications (Preferred Qualifications): - Experience submitting authorization requests and / or processing referrals - Previous experience in collecting patient copays, deductibles, etc. - Previous working experience with Google products - Working knowledge of facility pricing structure and cost estimates - Knowledge of ICD9 (10) and CPT terminology - Understanding of medical terminology - Bilingual fluency with English & Spanish Now Skills: maybe we can extract skill-based items from preferred qualifications that are not already covered? But we already have them in Qualifications. To avoid duplication, maybe we should not duplicate. However the instruction says use headings for sections; we can decide to not include Skills if content overlaps. But we need to decide if we have distinct skill content. The preferred qualifications list includes skills; we could treat them as Skills and move Requirements to be just the mandatory qualifications (education, experience, ability to work specific days). Then Qualifications could be something else? But we already used Qualifications for preferred. Let's think: The headings list includes both Requirements and Qualifications; maybe Requirements = mandatory, Qualifications = preferred. Skills could be additional like technical skills (Google products, ICD-10, CPT, medical terminology, bilingual). But those are also in preferred. Could split: Requirements = education/experience; Qualifications = knowledge/