Patient Access / Registration Per Diem

About the role

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department. Mercy Medical Center is a 182-bed acute care hospital in Springfield, with additional facilities including Mercy's Rehabilitation Hospital and Brightside for Families and Children.

Responsibilities

• Verify insurance requirements
• Responsible for upfront collections, co-pays and high deductibles
• Ensure that all entries concerning demographic, financial and advanced directives are accurate
• Collect non-covered fees
• Input data into Meditech system
• Complete all phases of registration process (other papers, patient bracelet, patient rights, Health Care Proxy info, etc.)
• Coordinate bed assignment for all patients and maintain death books and release information to funeral homes

Requirements

• Minimum high school diploma or equivalent; college preferred
• Medical terminology skills
• Relevant medical office, hospital/physicians billing or patient registration experience preferred

Skills

• Excellent customer service
• Verbal communication
• Interpersonal skills

Benefits

• Per diem all shifts available
• Shift and weekend differentials
• Training/orientation is full time Monday‑Friday for 2‑3 weeks

Schedule

• Part‑time employment
• Rotating shift