Per Diem Certified Pharmacy Technician

Essential Duties and Responsibilities

• Accepts and processes new and refill prescriptions from patients or their representatives
• Collections demographic information needed to maintain up-to-date patient profiles including allergies
• Reviews patient profiles for completeness
• Filings and retrieves pharmacy records
• Handles telephone communication for non-discretionary tasks including but not limited to: Prescription refill requests, questions concerning pharmacy operations, such as hours and directions and pricing
• Orders of medication or supplies
• Orders, receives and verifies invoices for medication, devices and supplies as outlined in pharmacy policy and procedures
• Stocks shelves, rotating stock, with received order
• Reports any overages, missing items or mispicks to the wholesaler for credit or replacement
• Aids pharmacist with inventory management, including, but not limited to: Removing outdated or recalled stock and isolating from inventory, Deducting outdated or recalled stock from pharmacy system inventory, Preparing stock for return to wholesaler, manufacturer or reverse distributor
• Uses the pharmacy system to enter patients, prescription and insurance information to process a prescription
• Chooses correct language according to patient’s preference
• Uses pharmacy system to bill, clear rejections and rebill prescriptions to third party to ensure payment to the pharmacy
• Prevents duplicate discounts by using the correct inventory and insurance when processing prescriptions
• Aids pharmacist with preparing processed prescriptions for dispensing by the pharmacist including but not limited to: Retrieving medication from stock or robot, dispensing the correct quantity of liquid, pills/capsules, etc. for the prescription being processed, Labeling the prescription per protocol, Placing finished prescription order in bin in chronological order according to pick up time, being mindful of the bin color and meaning
• Retrieves, reverses and/or rebills any returns to stock medications not picked up by the patient after 10 business days
• Operates Point of Sale system or other payment systems to process patient payments and purchases
• Aids the pharmacist in maintaining a clean, orderly and smoothly operating pharmacy
• Performs other similar and related duties as required or directed

Competencies

• Attendance/Punctuality
• Communications
• Customer Service
• Job Knowledge
• Problem Solving
• Planning/Organizing
• Quality Management
• Safety and Security
• Teamwork

Qualifications

• Must have a high school diploma or equivalent
• Must hold a valid Massachusetts state issued pharmacy technician license. License must be in good standing
• Nationally certified with Pharmacy Technicians Certification Board (PTCB) and be in good standing
• Ability to walk and stand for extended periods of time
• Use hands and arms to reach and grab
• Occasionally stoop, crouch or kneel
• Lift and move 10 or more pounds
• Ability to focus and adjust vision
• CPR/BLS Required
• Bilingual preferred