Per Diem Benefit Counselor - Onsite (US)

Summary

The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.

Key Responsibilities

• Employee Education and Enrollment
• Educate employees on available benefit programs via face-to-face, phone, or web-based consultations.
• Aid employees with enrolling in selected programs through electronic platforms.
• Ensure applications are completed accurately and submitted in compliance with data privacy and security policies.
• Training and Collaboration
• Participate in case-specific, enrollment, product, and system training sessions.
• Collaborate with the Account Executive team to meet client standards.
• Professional Conduct
• Maintain high standards of professionalism and confidentiality when handling sensitive information.
• Adhere to assigned schedules, including weekends, evenings, or overnight shifts.
• Administrative Duties
• Document all activities accurately and in a timely manner.
• Attend meetings and training sessions (on-site or online) as required.
• Perform other administrative tasks as directed.

Requirements & Qualifications

• Strong knowledge of insurance products, including life, health, and voluntary benefits.
• Excellent communication skills to interpret employee needs and educate them on available options.
• Ability to manage schedules and maintain documentation with accuracy and timeliness.
• Flexibility to work various shifts and adapt to changing priorities.

Preferred Experience

• Minimum of 2 years of experience in benefits counseling or a related field.
• Demonstrated ability to work with individuals from diverse backgrounds.

Key Traits

• Professional, reliable, and detail-oriented.
• Strong customer service and relationship-building skills.
• Ability to work in a fast-paced, team-oriented environment.

Pay & Benefits

• Your base pay is dependent upon your skills, education, qualifications, professional experience, and location.
• In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.
• We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
• You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

Contact Information

To learn more, visit: www.onedigital.com/careers