Per Diem Benefit Counselor - Remote

Summary

The Application for Remote Per Diem Benefit Counselors role is part of the company's expansion, offering a unique career opportunity for professionals passionate about employee benefits education and enrollment.

Key Responsibilities

• Employee Education and Enrollment
• Educate employees on available benefit programs via face-to-face, phone, or web-based consultations.
• Aid employees with enrolling in selected programs through electronic platforms.
• Ensure applications are completed accurately and submitted in compliance with data privacy and security policies.
• Training and Collaboration
• Participate in case-specific, enrollment, product, and system training sessions.
• Collaborate with the Account Executive team to meet client standards.
• Professional Conduct
• Maintain high standards of professionalism and confidentiality when handling sensitive information.
• Adhere to assigned schedules, including weekends, evenings, or overnight shifts.
• Administrative Duties
• Document all activities accurately and in a timely manner.
• Attend meetings and training sessions (on-site or online) as required.
• Perform other administrative tasks as directed.

Requirements & Qualifications

• Strong knowledge of insurance products, including life, health, and voluntary benefits.
• Excellent communication skills to interpret employee needs and educate them on available options.
• Ability to manage schedules and maintain documentation with accuracy and timeliness.
• Flexibility to work various shifts and adapt to changing priorities.

• Minimum of 2 years of experience in benefits counseling or a related field.
• Demonstrated ability to work with individuals from diverse backgrounds.

Preferred Experience

• Active state license in Life and Health Insurance.
• Ability to pass background checks and screenings.
• Access to a quiet, home-based work area with reliable internet for remote work.
• Proficiency in computer applications (Windows and Google-based programs).

Key Traits

• Professional, reliable, and detail-oriented.
• Strong customer service and relationship-building skills.
• Ability to work in a fast-paced, team-oriented environment.

Pay

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.