Per Diem Admitting-Discharge Representative - Sunset Clinic

About the role

Obtains demographics, insurance information and signatures from patients; receives authorization form and obtains authorizations; places ID bracelets on patients' wrists; collects payments and discharges patients.

Requirements

• Equivalent to graduation from high school and one (1) year of experience in admissions in a hospital or medical office setting.
• Minimum of one (1) year recent experience (within the last 5 years) working in a fast-paced Hospital and/or Primary Care/Urgent Care Clinic with a Focus on Front Office Skills.
• 1 year of experience using Epic.
• 2+ years of experience in registration and customer service in a healthcare setting.

Knowledge, Skills, and Abilities

• Knowledge of: Office theories and principles; medical terminology; insurance carriers and reimbursement schedules; basic math; medical and insurance terminology; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures; age specific patient care practices.
• Skill in: Performing basic mathematical computations; using computers and related software applications; using standard office equipment such as phones, copiers and facsimiles; typing and ten key; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; effective, efficient and safe use of equipment.

Physical Requirements and Working Conditions

• Mobility to work in a typical office setting and use standard office equipment.
• Stamina to remain seated for long periods of time.
• Vision to read printed materials and a VDT screen.
• Hearing and speech to communicate in person and over the telephone.
• Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.