Per Diem Patient Registration Representative

Primary Responsibilities

• Greet patients
• Coordinate patient flow to reduce wait times
• Aid patients with intake processes
• Collect co-payments, co-insurance and deductibles
• Process walk-in patients and visitors
• Confirm eligibility and verify insurance benefits
• Ensure all necessary demographic and billing information is obtained for patients and entered in the computer system
• Timely and accurately process appointments using computerized scheduling programs
• Explain financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for payment
• Counsel patients regarding insurance benefits and recommend alternative sources of payment and/or financial assistance when appropriate
• Accept payments and co-pays
• Communicate effectively with insurance companies, external agencies, patients, physicians, and team members

Required Qualifications

• High School Diploma/GED
• Ability to work per diem (generally around 20 hours a week) with the ability to cover 3rd shift hours (overnight shift) at minimum
• Must be 18 years of age OR older

Preferred Qualifications

• 1+ years of related work experience, including data entry
• 1+ years of experience in Customer Service
• Ability to cover 1st shift hours
• Ability to cover 2nd shift hours
• Working knowledge of medical office procedures and medical terminology

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

• The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment.

Sign-On Bonus

• The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Contact Information

• Office Location: 440 Hopkinsville St., Greenville KY 42345
• Training: 4 weeks of on-the-job training