Peoria Team Lead

About the Role

We're seeking a dynamic Retail Team Lead to join our fast-paced and thriving dispensary. As a leader in the cannabis industry, we prioritize exceptional customer service and product knowledge, making this role crucial in ensuring our team delivers an unparalleled experience to every customer.

Responsibilities

• Assist the Store Manager and Assistant Store Manager in overseeing and ensuring all staff adhere to state rules and regulations while following all company policies and procedures.
• Supervise, manage, and direct the activities of sales associates including breaks and shift changes.
• Manage and inspire staff to deliver the highest levels of customer service and satisfaction.
• Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations.
• Assist with customer service and ensure customer satisfaction.
• Facilitate money drops and replenish change when necessary.
• Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends.
• Assist in training new employees to follow standard operating procedures and scheduled shifts.
• Provide Spring Big assistance and manual discounts as needed.
• Help maintain the flow of the sales floor, host if needed, and place people in their proper roles.
• Assist Inventory Team in moving products and stocking sales floor as needed.

Qualifications

• Excellent managerial and supervisory skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent preferred.
• At least two years of supervisory experience preferred.
• Hold a valid Facility Agent Card with Arizona Department of Health Services.

All applicants must be at least 21 years old, pass a standard background check, and undergo a fingerprint background check.

Benefits

• Employee discounts and samples.
• Continued education opportunities.
• Growth potential within the company.
• Health, dental, and vision insurance.

Pay

Starting $18 + shared tip pool.

Schedule

5 days on, 8-hour shifts with 2 days off. Shifts included: Morning shift 6:30AM-2:30PM, Mid shift 11am-7pm, Closing shift 2:30pm-10:30pm.