People Technology Manager - Learning and Performance

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, we partner with leading brands to deliver innovative solutions and enhanced customer experiences.

About the role

The People Technology Manager is responsible for end-to-end ownership, optimization, and innovation of assigned Workday modules and People technology solutions. This role drives continuous improvement, AI-enabled transformation, and seamless user experiences across global HR processes. You will serve as a strategic partner to the People organization, IT, and business stakeholders, translating functional needs into scalable, compliant, and future-ready solutions while leading projects, mentoring team members, and advancing AI adoption in People Technology.

Responsibilities

• Strategy, Governance & Product Ownership — ~25%
  • Partner with AVP, People Technology Transformation and stakeholders to define People Technology strategy, roadmap, and priorities
  • Define and track KPIs/OKRs (adoption, automation, data quality, cycle time)
  • Ensure alignment between People strategy, process design, and technology roadmap
• Workday & People Technology Platform Ownership — ~25%
  • Own direction, optimization, and lifecycle of Workday modules and People Tech ecosystem
  • Oversee integrations landscape (APIs, EIBs, middleware) and platform interoperability
  • Ensure end-to-end employee lifecycle alignment across Workday and adjacent systems
  • Drive platform rationalization, scalability, and technical debt reduction
  • Monitor system health, performance, and release readiness
• Transformation, Delivery & AI Enablement — ~25%
  • Lead delivery of complex, cross-functional initiatives across Workday and People Tech
  • Establish release management, change governance, and deployment standards
  • Identify and scale AI/automation use cases (Copilot, Power Automate, etc.)
  • Drive process transformation initiatives (automation, simplification, standardization)
  • Ensure delivery outcomes across quality, speed, and business value
• Stakeholder Partnership & Experience — ~15%
  • Partner with People, IT, Finance, and business leaders to deliver scalable solutions
  • Translate business requirements into productized capabilities and platform enhancements
  • Drive change management, communication, and adoption strategies
  • Improve employee and manager experience through intuitive, self-service design
  • Act as escalation point for critical issues, risks, and decisions
• Risk, Data, Integrations & Compliance — ~10%
  • Own SOX controls, audit readiness, and governance framework
  • Define data ownership, stewardship, and governance model across HR/IT
  • Ensure data integrity, privacy, and security compliance
  • Oversee integration reliability and data flow accuracy across systems
  • Maintain audit trails, documentation, and control evidence

Requirements

• Experience
  • Minimum of 5 years of experience in the Workday ecosystem with strong functional expertise
  • Experience with at least 3 Workday modules (Core HCM + others such as Recruiting, Compensation, Talent, Absence, Payroll, etc.)
  • Proven experience owning systems end-to-end (configuration → deployment → optimization)
  • Experience delivering projects in complex, fast-paced environments with high autonomy
  • Experience supporting global HR systems across multiple regions
  • Experience in public company environments, including SOX compliance
• Skills & Knowledge
  • Strong understanding of Workday architecture, business process framework, and integrations
  • AI-forward mindset with practical application of AI/automation in HR tech
  • Strong problem-solving and process design capabilities
  • Excellent stakeholder management and cross-functional collaboration
  • Strong project management, organization, and prioritization skills
  • Ability to translate complex technical concepts into business-friendly language
  • High attention to detail with strong documentation discipline
• Education
  • Bachelor’s degree in Information Systems, HR, Business, or related field (or equivalent experience)

Pay

MS Pay Range $103,800.00 - $173,300.00

Benefits

Assurant offers a unique culture that supports top talent globally. Named a Best/Great Place to Work in 14 countries and recognized as one of Fortune America’s Most Innovative Companies, Assurant fosters a collaborative environment with a passion for service, innovation, and taking calculated risks—known as The Assurant Way.