People Relations Generalist

About the role

People Relations Generalist Executive: Vice President of Operations Reports to: Director of People Relations The People Relations Generalist is a highly visible position that engages with team members and leaders at all levels of the company and plays a vital role in supporting the day-to-day operations of the People Relations function. This role provides broad support across the employee lifecycle, including recruiting, onboarding and offboarding, benefits, leave administration, compensation support, employee records, and People Relations programs. The Generalist also serves as a resource to employees and managers on routine People Relations matters, including policy interpretation, performance concerns, workplace issues, and employee relations. The successful candidate will demonstrate a high degree of integrity, confidentiality, urgency, sound judgment, and strong communication skills. This position is expected to independently manage routine matters within established policies and practices while appropriately escalating complex, sensitive, or high-risk issues to the Director of People Relations.

SAGE offers a complete suite of business management and product research solutions for the promotional products industry, led by its flagship platform, SAGE Workplace™. From order management and CRM to websites, online stores, payment processing, tradeshow registration, and lead retrieval, SAGE delivers everything distributors and suppliers need to run their businesses efficiently. As the exclusive technology partner of PPAI and PPPC, SAGE empowers members of both associations with innovative tools and services. Recognized as a top workplace in the promotional products industry, SAGE earned this distinction in 2022, 2023, and 2025. Website: www.sageworld.com

Responsibilities

• Serve as a primary People Relations resource for team members, responding to questions regarding policies, benefits, pay, leave, and other employment matters, while appropriately escalating complex or sensitive issues.
• Manage full cycle recruiting and support the employee lifecycle, including recruiting, new hire orientation, onboarding, offboarding, and exit interviews.
• Administer employee benefits and leave programs, including enrollments, benefit invoice reconciliation, FMLA requests, required documentation, employee communication, and tracking.
• Maintain accurate employee information across HR systems and records, process employee changes, and conduct routine audits to ensure data integrity, compliance, and complete documentation.