People Relations & Enablement Training & Development Manager (Remote)

About the role

Join Us in Redefining Care At Advocate Health, we're committed to helping people live well by fostering a workplace culture built on respect, trust, accountability, and collaboration. We're seeking an experienced People Relations & Enablement Training & Development Manager to help leaders and teammates navigate complex workplace situations while strengthening organizational effectiveness and mitigating risk.

Responsibilities

• Serve as a trusted consultant to leaders and teammates on complex employee relations matters.
• Provide guidance on performance management, conflict resolution, policy interpretation, corrective action, and workplace concerns.
• Partner with leaders to address sensitive situations involving allegations of harassment, discrimination, unfair treatment, and other employee relations issues.
• Collaborate with HR leaders and business partners to ensure consistent communication, alignment, and application of people practices.
• Coach and develop Team Member Relations Consultants while serving as a mentor and resource for the team.
• Identify opportunities to improve processes, enhance service delivery, and strengthen organizational outcomes.
• Partner with Legal and People & Culture teams to support responses to employment-related claims, agency charges, and other workplace matters.
• Advise leaders on corrective action and conflict resolution processes through successful resolution and follow-up.
• Support unemployment-related matters in partnership with HR Service Center teams.
• Promote fair, consistent, and legally compliant workplace practices across the organization.

Requirements

• Bachelor's degree in Human Resources, Psychology, Education, or a related field.
• Minimum of five years of employee relations experience.
• Deep knowledge of employee relations practices, workplace investigations, performance management, and policy interpretation.
• Strong consultation and relationship-building skills.
• Ability to influence and coach leaders through complex and sensitive situations.
• Excellent critical thinking and problem-solving capabilities.
• Strong communication, negotiation, and conflict resolution skills.
• Able to balance employee advocacy with business needs and risk mitigation.
• Strong interpersonal skills and the ability to build trust with stakeholders at all levels.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

Preferred Experience

• Supporting large, complex, multi-site organizations.
• Experience coaching leaders through challenging employee relations and performance management situations.
• Knowledge of employment law, regulatory requirements, and HR compliance practices.
• Experience collaborating with Legal, HR Business Partners, and organizational leaders on complex workplace matters.
• Demonstrated success leading process improvement initiatives and developing team capabilities.