People Relations & Enablement Training & Development Manager (Remote)

About the role

Join Us in Redefining Care At Advocate Health, we’re committed to helping people live well by delivering exceptional care with compassion, innovation, and expertise. We’re seeking an experienced People Relations & Enablement Training & Development Leader to design and deliver enterprise learning strategies that help leaders, teammates, physicians, faculty, PCBPs, and People Relations & Enablement teams apply practices effectively, consistently, and confidently.

Responsibilities

• Design a cohesive, enterprise-wide training strategy aligned to the People Relations & Enablement operating model.
• Prioritize training initiatives based on risk, impact, and organizational needs.
• Ensure alignment with governance standards, investigative protocols, and policy intent.
• Establish a multiyear roadmap that evolves with the organization.
• Convert policies, procedures, and investigative standards into clear, practice-based learning experiences.
• Ensure training emphasizes application, judgment, and real-world decision-making.
• Reduce ambiguity by reinforcing expectations, roles, and escalation pathways.
• Partner with Policy Lifecycle & Alignment to ensure fidelity to policy intent.
• Design targeted training to strengthen leader confidence and capability in addressing people-related issues.
• Equip leaders with tools to identify concerns early and respond appropriately.
• Reinforce consistent, fair, and respectful management practices.
• Support leaders in navigating complex, sensitive, or high-risk situations.
• Develop a mix of delivery methods, including digital, live, and blended learning, to support enterprise scale.
• Ensure training is accessible, inclusive, and tailored to different leader and teammate audiences.
• Leverage technology platforms to support consistent delivery and tracking.
• Balance standardization with flexibility for role-specific needs.
• Collaborate with Investigative Protocols & Compliance, Policy Lifecycle & Alignment, and Intake teams.
• Incorporate legal, compliance, and risk perspectives where appropriate.
• Engage PCBPs and operational leaders to ensure training relevance.
• Align training efforts with broader organizational learning initiatives.
• Establish metrics to assess training participation, comprehension, and application.
• Gather feedback from leaders and teammates to improve content and delivery.
• Monitor trends to identify gaps in understanding or capability.
• Use insights to continuously refine and strengthen training offerings.
• Develop reinforcement tools such as job aids, playbooks, and reference guides.
• Support ongoing learning through refreshers and targeted interventions.
• Enable People Relations teams to coach leaders using consistent frameworks.
• Promote a culture of learning, accountability, and continuous improvement.
• Identify opportunities to modernize training content and delivery.
• Leverage insights, data, and emerging best practices to evolve learning approaches.
• Contribute to enterprise efforts to improve consistency, trust, and culture.

Requirements

• Bachelor’s degree or equivalent years of experience.
• Typically requires 5 years of progressive leadership or training and development experience.
• Experience across People Relations, Workforce Analytics, HR Business Partner, organizational development, or strategic advisory work.
• Ability to navigate complexity with agility and adaptability.
• Strong judgment, strategic thinking, and ability to scale impact.
• Ability to develop practical solutions that support consistency and enterprise alignment.
• Strong communication, influence, and relationship-building skills.
• Resilience and ability to manage stakeholders across a complex environment.
• Understanding of the external landscape and emerging trends that may influence People Relations, training, and workforce practices.
• Ability to translate complex policies, procedures, and standards into clear learning experiences.
• Strong capability in developing tools, resources, and learning solutions that support leader confidence and teammate experience.

Preferred

• Master’s degree.
• Experience supporting People Relations, employee relations, compliance, investigations, workforce analytics, organizational development, or strategic advisory functions.
• Experience designing enterprise-wide learning strategies in a complex, matrixed organization.
• Experience developing blended learning solutions, job aids, playbooks, and scalable training resources.
• Experience partnering with legal, compliance, risk, HR, and operational leaders.