People Program Coordinator

About the role

Our client, a fast-growing and innovative organization, is seeking a proactive Partner Programs Operations Coordinator to serve as a central operational pillar supporting the SI Alliances function. This is an excellent opportunity for a high-energy professional who thrives in a fast-paced environment and can independently manage reporting, internal tracking systems, and cross-functional coordination. The ideal candidate combines strong technical proficiency—particularly in Salesforce—with working knowledge of AI-driven workflows and marketing automation tools such as Jeto/Marketo. This individual will act as a key liaison across Marketing, Operations, and Alliances teams to ensure a seamless and unified partner experience.

Responsibilities

• Maintain and update partner user data in Salesforce
• Create presentations and other documents
• Monitor and provide first line response for Partner Enablement team mailbox as it relates to partner portal user access and privileges
• Update quarterly governance presentations
• Provide contract support
• Build and/or maintain internal systems for tracking
• Manage weekly team meetings and other ad hoc meetings as appropriate
• Draft and manage regular partner communications including newsletter, enablement and Partner Advisory Council
• Provide support for prospective partner leads. Work with Alliance Manager to vet and capture meeting minutes for introductory calls
• Liaise with Alliances, Marketing, Operations, and other teams to ensure a delightful and unified partnering experience
• Assist with related special projects and other duties as needed

Qualifications

• Associate or Bachelor's degree plus 1 year of relevant experience or 2+ years of administrative/operations experience
• Hands-on experience creating Salesforce reports and dashboards
• Experience with Jeto and/or Marketo
• Proven ability to manage multiple projects simultaneously
• Strong follow-up and follow-through skills in deadline-driven environments
• High level of accuracy and attention to detail
• Energetic, proactive work style with a results-oriented mindset
• Experience collaborating with stakeholders from executive to administrative levels