Jobs · Human Resources

People Operations Specialist (Contract)

Horizontal Talent · San Francisco, CA · 1 mo ago
RemoteRemoteHuman ResourcesContract

About the role

Join a fast-paced People Operations team and help create a smooth, accurate, and supportive employee experience across onboarding, HR systems, and people services. This contract role is a great opportunity for a detail-oriented professional who enjoys partnering cross-functionally, improving processes, and keeping employee data and workflows running effectively.

Responsibilities

  • Coordinate day-to-day onboarding for new hire groups, ensuring a well-organized and positive start experience
  • Support contingent worker onboarding by collecting required information, initiating background checks, and confirming start details
  • Process employee status changes, including full-time to part-time transitions, contractor updates, and related vendor communications
  • Maintain accurate employee records in HR systems and help ensure data consistency across connected tools
  • Partner with People Partners, Payroll, Legal, IT, and Internal Tools teams to support employee data and compliance-related processes
  • Triage and respond to employee questions and requests through the people tickets queue
  • Help create and maintain onboarding guides, process documentation, and internal FAQs
  • Support a collaborative team environment and help cover key onboarding and ticket workflows as needed

Skills

  • Experience supporting HR operations, people services, or similar administrative workflows
  • Strong familiarity with HR systems; Workday experience is strongly preferred
  • Ability to manage sensitive employee information with accuracy, discretion, and care
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines
  • Clear written and verbal communication skills for cross-functional coordination
  • Customer service mindset with a thoughtful, solution-oriented approach
  • Comfort working in a fast-paced environment where priorities may shift
  • Strong attention to detail and a commitment to process improvement

Preferred Skills

  • Experience working at a high-growth or fast-moving technology company
  • Exposure to tools such as Greenhouse or Checkr
  • Experience supporting onboarding for both contingent workers and full-time employees
  • Background in building or improving internal documentation and process playbooks
  • Ability to collaborate effectively with multiple stakeholders across People, IT, Legal, and Payroll

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