People Operations Specialist

About the role

We are looking for a dedicated and detail-oriented People Operations Specialist to help build and run the people experience at Nex. This is a hybrid role—roughly split between People Operations and executive/administrative support for our San Jose office—giving you broad exposure across HR, office operations, and business support as we scale.

Responsibilities

• Own the new hire onboarding process end-to-end—HRIS administration, IT coordination, orientation and Day 1 readiness—so every new hire feels the Nex culture from the start
• Manage employee lifecycle events including role changes, promotions, compensation adjustments, international transfers, and offboarding with precision and care
• Create, maintain, and audit employee records and documentation, ensuring data accuracy and compliance across all systems
• Serve as the first point of contact for employee questions on People topics, benefits, and policies—responding with speed, clarity, and a genuine desire to help
• Maintain and improve People dashboards and reporting—headcount, attrition, onboarding milestones, and other key operational metrics
• Support various People projects and initiatives—HRIS implementation, People policies design, implementation and communication, etc.
• Oversee day-to-day operations of the San Jose office—facilities, vendors, supplies, space management, mail and filing management
• Provide administrative support to senior leadership, helping keep priorities organized and operations running smoothly
• Hardware inventory budgeting, planning and lifecycle management
• Act as the primary contact person for all matters related to corporate and workplace insurance, including renewals and claim administration
• Plan and execute team events, company offsites, and employee experience moments—including venue/vendor sourcing, logistics, and coordination
• Ensure a high-quality in-office experience that reflects how Nex works: free, flexible, and intentional

Qualifications

• 4+ years of experience in People Operations, HR administration, or a similar people-facing role—ideally in a fast-paced technology or startup environment
• Exceptional organizational skills and attention to detail, with a strong commitment to data integrity and confidentiality
• Strong written and verbal communication skills across all channels and audiences
• Experience with office management, workplace operations, or event planning
• Ability to work independently while collaborating seamlessly with a global team
• Ability to manage multiple priorities and pivot quickly in a dynamic environment