People Operations Specialist

About the role

Every day, millions of vehicle owners depend on dealership service departments to keep them on the road. We build the software that helps those service teams communicate with customers, schedule repairs, approve work, collect payments, and deliver a better experience from start to finish. myKaarma is a leading SaaS platform serving dealerships across North America. Headquartered in Long Beach, California, with a global team, we're growing by solving real operational problems with practical technology. We believe the best ideas come from people who take ownership, question how things can be improved, and care deeply about the customer experience.

This is an early-career role with meaningful potential. You'll be supporting HR operations across three countries (USA, Canada, and India) for a lean global people team that moves fast and expects everyone to carry their weight. The work starts with the fundamentals of HR operations: documentation, compliance, processes, and employee support. But we're a SaaS company in the middle of an AI transformation, and our people team is evolving in the same way.

Responsibilities

• Own HR documentation and recordkeeping across the US, Canada, and India, including employee files, contracts, onboarding paperwork, benefits administration, and offboarding checklists.
• Track compliance obligations and key deadlines across all three countries, ensuring required filings, documentation, and regulatory requirements stay on track.
• Support leave of absence administration by coordinating documentation, communications, and processes with employees and managers.
• Maintain accurate employee data and documentation within our HRIS and related systems.
• Coordinate onboarding logistics to ensure new hires have a smooth, consistent experience across regions.
• Support audits, policy administration, and other core People Operations initiatives.
• Monitor recurring processes and proactively identify upcoming deadlines, risks, or gaps before they become problems.
• Identify opportunities to improve how work gets done through better processes, automation, AI, or system enhancements.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
• Comfortable using AI tools, HRIS platforms, and learning new technology quickly.
• Strong organizational skills with a high level of accuracy and attention to detail.
• Experience supporting HR operations in a global environment or across multiple countries is a plus, but not required.
• Experience in specialized areas (benefits, compensation, learning, systems) is a plus but not required.

Benefits

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

• Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility.
• Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
• Time Off: Generous vacation time to recharge and balance life outside work.
• In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.

Pay

The starting salary range for this role is $70,337 - $87,921 USD per year (US), depending on experience and qualifications, reflecting our dedication to competitive industry compensation.