People Operations Partner

This position supports the Day shift at the Memphis, TN (MEM) Hub and is not remote. Employees will be required to work at the FedEx location five days a week.

About the role

The People Operations Partner leads all HR activities for assigned facilities and/or teams, drives related projects, and ensures compliance with employment laws, policies, and procedures.

Responsibilities

• Apply HR practices, guidelines, and regulations to monitor and advise on compliance with employment laws, policies, and processes.
• Conduct timely investigations on employee relations issues and provide appropriate recommendations.
• Advise management and respond to employee inquiries.
• Engage with all levels of internal customers in assigned facilities for activities, meetings, special events, and issue resolution.
• Lead full-cycle staffing development and execution, including sourcing, recruiting, affirmative action efforts, pre-employment screening, interviewing, and onboarding.
• Partner with management to develop programs supporting business objectives, corporate initiatives, and individual development.
• Provide guidance, training, and best practices to team members.
• Collaborate with operational partners to develop strategic plans reducing voluntary turnover and increasing employee engagement.
• Participate in retention/engagement events and compliance activities, monitoring action plans as assigned.
• Provide pay review recommendations and guidance to managers on pay guidelines.
• May work at multiple locations, requiring travel based on assignments.
• May participate in projects such as the annual merit process, delivering guidance to managers.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business, Communications, or a related discipline (or equivalent experience).
• In lieu of a bachelor’s degree, a high school diploma/GED with two (2) years of HR Generalist or employee relations experience plus an additional four (4) years of relevant experience may be accepted.
• Two (2) years of professional HR experience in HR Generalist, employee relations, talent acquisition, or a related area.
• Working knowledge of state and federal employment laws.
• Strong verbal and written communication skills for explaining complex or confidential information.
• Time management and organizational skills to manage multiple projects, prioritize workload, and meet deadlines.
• Presentation skills to facilitate training or informational sessions.
• Ability to interact effectively with employees and anticipate/identify problems using sound judgment.
• Proficiency in Microsoft Office and web-based applications.
• Flexibility to work day, evening, or overnight hours as needed.
• Multilingual communication skills may be required.

Preferred Qualifications

• Experience supporting a Day shift operation in a hub or similar environment.