People Operations Partner

People Operations Partner

We’re looking for a People Operations Partner to help shape and scale the employee experience at Whatnot. This role goes beyond keeping things running — you’ll improve the systems, programs, and processes that support our team as we grow.

• Lead core People Ops operations: Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency.
• Drive compliance and audit readiness: Maintain accurate records and documentation, support internal and external audits, and strengthen processes to ensure ongoing compliance with policies and regulations.
• Partner on payroll and time & attendance operations: Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution, ensuring accuracy, strong controls, and a high-quality employee experience.
• Build and scale reporting & analytics: Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making.
• Lead cross-functional People Ops initiatives and projects: Drive complex, cross-functional work from problem definition through execution, partnering with Recruiting, IT, Finance, Total Rewards, Legal, and People Business Partners.
• Manage People systems and data integrity: Act as a Workday expert, ensuring data accuracy, identifying issues proactively, and maintaining clean, audit-ready systems.
• Drive process improvement and systems design: Identify gaps across workflows and design scalable, efficient solutions that improve accuracy, compliance, and user experience.
• Improve the People Ops helpdesk: Respond to Tier 1 and Tier 2 questions, identify trends, and enhance self-service resources to improve efficiency and employee experience.
• Support the team and ensure continuity across People Ops workflows: Share knowledge, document processes, and flex across onboarding, core operations, and systems, reporting, and compliance work as needed, contributing to a strong, scalable People Operations function.

Qualifications

• 3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment.
• A Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues.
• Experience with compliance, audits, payroll, and/or time & attendance systems.
• Think in systems and enjoy improving processes.
• Comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments.
• Organized, proactive, and detail-oriented, with the ability to manage multiple priorities.
• Communicate clearly and thoughtfully across teams.
• Take ownership and follow through.
• Familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly.
• Care deeply about creating a great experience for every Whatnaut.

What You’ll Do

Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency.

Drive compliance and audit readiness. Maintain accurate records and documentation, support internal and external audits, and strengthen processes to ensure ongoing compliance with policies and regulations.

Partner on payroll and time & attendance operations. Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution, ensuring accuracy, strong controls, and a high-quality employee experience.

Build and scale reporting & analytics. Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making.

Lead cross-functional People Ops initiatives and projects. Drive complex, cross-functional work from problem definition through execution, partnering with Recruiting, IT, Finance, Total Rewards, Legal, and People Business Partners.

Manage People systems and data integrity. Act as a Workday expert, ensuring data accuracy, identifying issues proactively, and maintaining clean, audit-ready systems.

Drive process improvement and systems design. Identify gaps across workflows and design scalable, efficient solutions that improve accuracy, compliance, and user experience.

Improve the People Ops helpdesk. Respond to Tier 1 and Tier 2 questions, identify trends, and enhance self-service resources to improve efficiency and employee experience.

Support the team and ensure continuity across People Ops workflows. Share knowledge, document processes, and flex across onboarding, core operations, and systems, reporting, and compliance work as needed, contributing to a strong, scalable People Operations function.