People Operations Manager

Responsibilities

• Serve as the primary HR point of contact for all California-based employees and on-site leaders
• Own employee relations end-to-end — investigations, conflict resolution, performance management, and compliance with California employment law
• Manage the full employee lifecycle, including onboarding, offboarding, and everything in between
• Establish and maintain a consistent onsite presence across the California portfolio, visiting assigned properties at least once per week to support leaders, engage employees, address concerns proactively, and ensure alignment with company standards and culture
• Maintain Rippling accuracy for all CA employees — lifecycle events, data integrity, and policy administration
• Partner with the People team on performance review cycles, compensation, and HR initiatives
• Ensure compliance with California-specific federal, state, and local employment laws
• Support sourcing and coordination needs for California front-line roles when vacancies arise
• Partner with the TA team to support sourcing and coordination needs for California front-line roles when vacancies arise
• Support the TA team to coordinate and manage the hiring process for California-based positions
• Act as the local point of contact for candidates and hiring managers, bridging the time zone gap as needed

Qualifications

• 4-6 years of HR/People experience, ideally in a multi-site, property management, hospitality, or field-based environment
• Strong working knowledge of California employment law
• Comfortable operating autonomously with a "see it, own it, fix it" mindset
• Experience supporting recruiting or sourcing is a plus
• Highly organized and hands-on — comfortable owning both people matters and the day-to-day operational needs of a physical office environment
• Excellent communicator — you'll be the bridge between on-site teams and the East Coast People function
• Spanish fluency is a plus