People Operations Manager
About the role
The People Operations Manager at Evio is responsible for executing the operational foundation of the teammate experience. Reporting to the Head of Evio Experience, this role ensures every stage of the teammate experience is thoughtful, well-executed, and compliant. Evio is a growing company with increasing teammate support needs, making this a hands-on role where you'll serve as the subject matter expert on benefits, administer people operations, manage people systems and vendor relationships, and ensure teammates receive timely, knowledgeable support.
Responsibilities
Administer benefits and support teammates
Administer Evio's benefits programs, including medical, dental, vision, 401(k), disability, COBRA, and other benefit offerings.
Become Evio's internal expert on benefit programs, providing timely, knowledgeable support to teammates and helping them navigate questions and life events.
Resolve benefit issues by partnering closely with teammates, brokers, carriers, and vendors.
Administer leaves of absence and workplace accommodations.
Manage relationships with benefits brokers, vendors, and other external partners.
Recommend improvements to benefits and people policies based on teammate feedback, operational insights, and evolving business needs.
Own people systems and operational excellence
Own the day-to-day administration of people systems, including Justworks and future people technology platforms.
Ensure people systems, teammate records, workflows, and documentation remain accurate, organized, and up to date.
Document, maintain, and continuously improve people processes to support consistency and scale.
Maintain SOC-related people operations controls and documentation.
Identify practical opportunities to simplify, automate, and improve operational processes.
Support policies and compliance
Help maintain the teammate handbook and people policies.
Ensure required employment notices and documentation remain current.
Partner with Legal and the Head of Evio Experience to support employment law compliance.
Help ensure leave, accommodation, and employment practices are administered consistently and compliantly.
Career Development
Coordinate onboarding and offboarding
Execute the operational aspects of the teammate journey from pre-boarding through offboarding.
Coordinate pre-boarding logistics to ensure new teammates have a seamless start.
Manage offboarding processes, documentation, and logistics.
Administer company calendars, and recurring people operations processes.
Requirements
5+ years of experience in people operations, human resources, teammate experience, benefits administration, HR compliance, or a closely related operational role.
Strong experience administering employee benefits and supporting teammates through benefit questions, life events, and leave administration.
Experience managing people systems and maintaining accurate teammate records and workflows.
Experience managing relationships with external vendors, brokers, and service providers.
Working knowledge of human resources practices, employment law, HR compliance, accommodations, documentation standards, and leave administration.
Experience documenting and improving operational processes in a growing organization.
Exceptional organizational skills and attention to detail.
Ability to explain complex information clearly and compassionately.
Ability to handle confidential information with discretion, sound judgment, and professionalism.
A service-oriented mindset with a genuine desire to support teammates and help create a company and culture we're all proud to be part of.
Qualifications
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
Professional Certifications: SHRM-CP, PHR, SPHR, or equivalent certifications preferred.
Skills
Service-oriented mindset
Excellent organizational skills and attention to detail
Ability to explain complex information clearly and compassionately
Ability to handle confidential information with discretion, sound judgment, and professionalism
Benefits
Evio offers a comprehensive benefits package including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to support teammates and their families.
Pay
The anticipated salary range for this position is $100,000–$130,000 annually plus additional variable compensation. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire.
Schedule
Full-time position.
Benefits
Evio offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.
Information Disclosure
We value transparency in our hiring process and want applicants to understand how your information is used. We collect and use personal information you provide during the application process such as your resume, employment history, education, interview responses, and other job-related information, to evaluate your qualifications for employment. This may also include limited technical and interaction data, such as IP address and device or browser information. We may use automated or AI-assisted tools to help review applications, identify qualified candidates, and detect or investigate potentially fraudulent or deceptive activity. Human reviewers remain involved, and these tools support, not replace, human judgment. These measures support a fair and secure hiring process for all candidates. If you require a reasonable accommodation, please inform us when invited to interview.