People Operations Manager

About the role

At 1st United Credit Union, we're seeking a People Operations Manager who can drive excellence in the employee experience while supporting organizational strategy.

Responsibilities

• Drive Execution Excellence
• Bring People Experience strategies to life through clear operational plans, workflows, and timelines
• Ensure initiatives are delivered with precision, compliance, and risk awareness
• Identify trends, risks, and opportunities, proactively recommending improvements
• Own People Operations & Employee Relations
• Oversee the full employee lifecycle from onboarding to offboarding with consistency and care
• Lead complex employee relations matters, including investigations and performance management
• Act as a trusted escalation point, balancing employee experience with legal and regulatory compliance
• Lead & Develop Your Team
• Manage and mentor the People Business Partner and Total Rewards Partner
• Ensure alignment across workstreams for a seamless employee experience
• Build scalable processes, decision frameworks, and operational playbooks
• Guide Total Rewards & Programs
• Partner closely with Finance to align programs with budgets and controls
• Leverage data and continuous improvement to deliver actionable insights to leadership
• Drive process improvements that enhance efficiency and reduce risk

Requirements

• 8–10 years of progressive HR/People experience
• Proven leadership of HR Business Partner and/or Total Rewards functions
• Deep expertise in California and federal employment law
• Exceptional judgment, attention to detail, and risk awareness
• Strong interpersonal skills with the ability to navigate sensitive situations with discretion and care
• A hands-on leadership style with the ability to execute in ambiguity and manage competing priorities
• Bachelor’s degree or equivalent certifications required

Qualifications

• Experience in California and federal employment law
• Ability to balance employee experience with legal and regulatory compliance
• Strong problem-solving and strategic thinking skills
• Effective communication and interpersonal skills

Skills

• Strategic planning and execution
• Employee relations and conflict resolution
• Compensation and benefits management
• Data analysis and continuous improvement

Benefits

• Equal Opportunity Employer
• Base pay range: $133,870 - $161,338 per year
• May vary based on experience, skills, and geographic location