People Operations Manager (6601)

MetroStar is seeking a seasoned People Operations Manager to play a critical leadership role across our People & Culture function. This position will serve as a strategic business partner to business unit(s), enabling teams to thrive while driving forward our people-first culture and ensuring compliance with federal contracting regulations.

Responsibilities

• People Business Partner Support
  • Act as a strategic advisor and business partner to assigned business unit(s), including operations, delivery, and technical teams.
  • Provide consultative support to leaders on workforce planning, performance management, organizational design, and engagement.
  • Translate business needs into solutions that align with both team goals and MetroStar’s people strategy.
  • Foster a culture of accountability, inclusion, and high performance across supported units.
• Employee Relations & Compliance
  • Lead and resolve sensitive employee relations matters with objectivity, empathy, and alignment to policy and legal standards.
  • Conduct investigations, draft documentation, and guide managers through corrective actions, terminations, and appeals.
  • Ensure full compliance with employment laws, MetroStar policy, and government contracting-specific requirements (e.g., EEO, OFCCP, SCA).
  • Identify trends and proactively address workplace culture or morale issues through training, process refinement, or coaching.
• Compensation & Workforce Compliance
  • Partner with stakeholders to manage compensation strategies that align with the organization’s pay philosophy.
  • Conduct benchmarking and pay reviews; ensure pay practices remain competitive and compliant.
  • Support pricing and labor category alignment during proposal development and contract transitions.
• Learning & Professional Development
  • Partner with stakeholders to create development plans for key roles and career phases.
  • Monitor participation and assess the impact of training and certification programs.
• People Operations & Analytics
  • Oversee core HR processes including onboarding, offboarding, HRIS data integrity, and employee documentation management.
  • Help prepare for internal and external audits, DCAA reviews, and other compliance inspections.
  • Partner cross-functionally with Talent Acquisition, IT, Security, and Finance to deliver seamless employee experiences.
  • Leverage AI-enabled HR tools and people analytics to improve process efficiency, identify workforce trends, support decision-making, and ensure responsible, compliant use of employee data.

Requirements

• Bachelor’s degree in Human Resources, Business, or related field (Master’s or SPHR/SHRM-SCP a strong plus).
• 7+ years of progressive HR experience, including 4+ years in an employee relations leadership role and 2+ years supporting federal contracts.
• Direct experience supporting business units as a Business Partner.
• Proven compensation experience, especially within the constraints of government contracting (e.g., SCA, exempt/non-exempt labor).
• Strong familiarity with OFCCP, EEO, and labor classification requirements.
• Demonstrated success in building or supporting professional development and training frameworks.
• Exceptional interpersonal, written, and verbal communication skills.
• High emotional intelligence, strong ethical judgment, and a track record of discretion.
• Experience implementing AI-enabled HR technologies and applying data-driven insights to improve people operations while maintaining compliance, privacy, and ethical standards.

Pay

Salary range: $92,000 - $125,000. The final salary offered will be determined based on qualifications, skills, relevant experience, internal equity, and organizational needs. This role is also eligible for performance-based bonuses, company-paid training and/or certifications, and referral bonuses.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs