People Operations Generalist

About the role

Salt Productions is a full-service production agency focused on delivering quality work that aligns with client goals. The agency values collaboration between production and creative teams, emphasizing transparency and a people-first approach.

Responsibilities

• Comprehensive Benefits & LOA Management
• Administer all Leave of Absence (LOA) cases and serve as the primary point of contact for employees, ensuring compliance with federal and state regulations.
• Manage annual Open Enrollment, coordinating with vendors and creating employee communication materials.
• Resolve complex billing or enrollment issues with insurance brokers and retirement plan providers.
• Operational Systems & Compliance
• Act as a power user for Rippling, overseeing data integrity, system configurations, and automating manual workflows.
• Lead regular audits of employee records and internal policies to ensure compliance in a shifting legal landscape.
• Design and maintain Standard Operating Procedures (SOPs) for all recurring People Ops processes to ensure consistency and scalability.
• Total Rewards & Policy Support
• Support the annual compensation review process by gathering market data and ensuring accurate salary adjustments in payroll and systems.
• Provide expert guidance on company policies, handbooks, perks, and wellness programs to ensure a consistent and transparent employee experience.
• Assist the Director of People Operations in handling mid-level employee relations matters and conducting internal investigations.
• Performance Management & Employee Engagement
• Support mid-year and annual performance management cycles, assisting managers with goal-setting frameworks, tracking completion metrics, and guiding teams through growth plans.
• Deploy and administer company-wide engagement surveys, analyzing sentiment data to inform retention initiatives.
• Provide operational support for Employee Resource Groups (ERGs), including programming, budgeting, and community-building goals.
• Champion typical day-to-day engagement needs, such as coordinating employee recognition programs, wellness pulses, and cross-departmental connection touchpoints.
• Recruiting & Lifecycle Support
• Collaborate with the People Operations Coordinator to support Creative and Production Resourcing Managers with full-cycle recruitment for specialized roles, including setting up ATS and briefing interviewers.
• Partner with the People Operations Coordinator to ensure a seamless onboarding and offboarding experience for new hires.

Requirements

• 4–6 years of experience in a People/HR role, with significant exposure to benefits administration and HR systems.
• Advanced proficiency in Rippling (or similar platforms like BambooHR or Workday) and Google Workspace.
• Solid understanding of FMLA/LOA regulations, benefits compliance (COBRA, ERISA), and multi-state labor laws.
• A natural architect who enjoys building spreadsheets, mapping out workflows, and creating order out of complexity.
• A clear, empathetic communicator who can handle sensitive information with total discretion and professionalism.
• Experience operating in a high-growth, fast-paced organization, with a track record of building scalable HR systems and processes from the ground up.

Salt Core Values + You

• Redefine the Rules: Bring creative and production together from the start. Build the systems that enable this integration.
• In Search Of: View administrative obstacles as "plot twists" to be solved with curiosity.
• Expect More, Get More: Push for that extra 10% in data accuracy and process efficiency.
• Compassion is Culture: Lead with support and genuine care, understanding that behind every spreadsheet is a human being.

Operations

Los Angeles, CA