People Operations Generalist

The Right Stuff

• High school diploma or equivalent experience is required. A Bachelor's Degree is preferred. HR Certification is preferred.
• 5 years HR administrative, Rewards, Benefits, or Generalist experience. Experience with enterprise HRIS is a plus.
• Applies complete knowledge and full understanding of the principles and practices of Human Resources and People Operations. Uses independent evaluation, judgment, and interpretation to select the right course of action as it relates to employee relations, training, performance management and compliance.
• Resolves team member and leader issues in creative ways and suggests alternative courses of action as appropriate. Identifies solutions based on information and precedent, then works collaboratively to resolve issues. Work is done independently and is reviewed at critical points.
• Demonstrates curiosity, tenacity, flexibility, and adaptability. Challenges self to eagerly learn from mistakes. Seeks to understand frequently and is open to new information and changes. Adapts to changes.
• Written and verbal communication with team members and leaders is direct and empathetic, even when talking about the hard stuff. Understands others by seeing increasing layers of nuance. Expresses self effectively by presenting own views and making requests in a direct and open manner. Fosters open communication and dialog.
• Analyzes and solves increasingly complex and nuanced employment related issues by assessing unusual circumstances and identifying the root cause. Builds solutions by applying creativity and challenging the status quo. Relentlessly committed to improvement through learning and creativity.
• Adept at using HRIS, preferably Workday. Experience using project management software, such as JIRA and various collaboration tools including Google Docs and Slack messaging. Experience or ability to learn People Systems tech-stack for key programs (CultureAmp, Continu, Tilt).
• Up to 5% travel may be required for this position.

How You’ll Do It

• Navigate Employee Relations and Compliance
• Compliance Expertise:
• Stay up to date on the latest changes to legislations, locally, state, and federally; especially noting diversity-related policies and regulations
• Ensure compliance with labor laws and regulations, maintain employee records, and update People policies.
• Notify and advise People Team leaders of employee relations trends and/or compliance issues with laws and regulations.
• Employee Relations:
• Provide guidance to leaders on employee relations, performance management, and separation decisions, ensuring proper documentation and compliance.
• Performance Management:
• Assist with performance evaluations, setting goals, and providing feedback.
• Data & Reporting Support
• Workforce Analytics
• Analyze workforce data to identify diversity gaps and trends.
• Generate reports and provide insights on People related metrics.
• Data Management
• Ensure data hygiene in HRIS and Drive, ensuring best practice for data integrity.
• Systems Support & Process
• Support optimal system functionality through active troubleshooting; maintain tenant health.
• Advise on best practices and functionality to best utilize tech-stack for People team initiatives and programs.
• Support People Operations process improvement efforts through process design updates and testing.
• Employee Engagement & Programming
• Create initiatives to promote inclusive workplace culture.
• Collaborate with leadership to integrate diversity goals into business strategy.
• Collaborate with cross-functional teams to provide feedback on key programs (PP > EoYR, Engagement Survey, etc.).
• Benefits & Leave Admin
• In collaboration with Sr. Total Rewards Manager:
• Advise team members on leave options.
• Support organization benefit program design and roll-out.
• Team Member Lifecycle
• Support onboarding programming to align with business strategy and initiatives.
• Manage headcount process ensuring data alignment, accurate job descriptions, and process continuity.
• Employee Engagement & Programming
• Create initiatives to promote inclusive workplace culture.
• Collaborate with leadership to integrate diversity goals into business strategy.
• Collaborate with cross-functional teams to provide feedback on key programs (PP > EoYR, Engagement Survey, etc.).

Compensation & Benefits

• Competitive cash compensation
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave

Location Information

• Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.

Additional Information

• Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
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• Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.
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