People Operations Generalist

Matter Communications is an independent PR, social media, digital marketing, and creative services firm committed to fostering a diverse and inclusive workplace. We are seeking an experienced People Operations Specialist to join our dynamic team.

About the role

We are looking for a proactive and detail-oriented individual who can support our growing team. This role involves managing various HR functions such as payroll, benefits administration, and employee engagement.

Responsibilities

• Accurately process multi-state payroll for over 150+ employees
• Reconcile each payroll run for accuracy related to benefits, taxes, 401K contributions and employer match
• Reconcile monthly/quarterly/annual payroll reports
• Manage employee leave of absence processes
• Manage time tracking compliance and adoption of ClickUp time tracking tools
• Administer employee benefits, including open enrollment, monthly processing, and reconciliations
• Manage PTO requests and ensure accurate tracking within our HRIS (iSolved)
• Oversee all aspects of the employee lifecycle, including engagement and offboarding
• Contribute to building and maintaining a strong, inclusive employee culture across all offices
• Provide day-to-day HR support to employees and managers as needed

Requirements

• Bachelor’s degree or equivalent professional experience
• 3-5+ years of HR or People Operations experience
• Solid understanding of HR practices, policies, and employment laws
• Agency experience is a plus
• Strong attention to detail and organizational skills
• Comfortable working in a fast-paced environment and adapting to shifting priorities
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office, Teams, HRIS platforms, and applicant tracking systems
• Experience with iSolved strongly preferred

Benefits

Matter offers a comprehensive benefits package including:

• Competitive salaries
• Comprehensive time-off plan
• Health, dental, and vision plans
• Diversity, equity, and inclusion programs
• Paid volunteer time
• Employee referral program
• Wellness programs
• Financial planning resources

Pay

The pay range for this role is between $70,000-$85,000 based on experience.