People Operations Generalist

About the role

We’re looking for a reliable, detail-oriented, personable, and proactive People Operations Generalist to join our lean People team at Kinetic. This is a unique role ideal for someone who loves the thrill of the candidate hunt but also enjoys the organizational puzzle of people operations, company culture, and event logistics.

Responsibilities

• Talent Acquisition (~45%): Source & Engage: Proactively source and engage top-tier technical and non-technical candidates through multiple channels. Pipeline Management: Keep our hiring pipelines organized, move candidates through the process efficiently, and run/facilitate internal hiring meetings. Candidate Experience: Serve as the primary point of contact for candidates, managing all communications with transparency, quick responsiveness, and a high degree of empathy. You’ll ensure every candidate leaves with a positive impression of Kinetic, regardless of the hiring outcome.
• People Operations & Culture (~45%): Onboarding & Offboarding: Own the logistics of welcoming new hires (coordinating WFH setups, schedules, and orientation) and managing smooth offboarding processes, with support from the Sr. Director of People Operations. Event Logistics: Support running RFP processes for hotels, venues, and vendors for our annual company-wide meetings and retreats. Culture & Swag: Manage our company swag inventory, from ordering and designing to global distribution for new hires and milestones. Ad-Hoc Projects: Support the Director of People Operations on administrative tasks, process improvements, and compliance projects as needed. Culture Ambassadorship: Bring a positive, welcoming energy to our internal Slack channels, onboarding sessions, and team events, helping to build a sense of belonging in a remote workspace.
• HR Generalist Administration (~10%): First-Line Employee Support: Act as the primary, friendly point of contact for day-to-day employee inquiries regarding company policies, PTO tracking, and basic benefits navigation, escalating complex issues to the Director when necessary. Documentation & Compliance: Help maintain and update our employee handbook, internal wikis, and company policies to ensure our documentation evolves alongside our growing startup. Employee Relations Support: Respond to and log minor employee relations concerns with high empathy, neutrality, and absolute confidentiality. Systems Maintenance: Ensure our employee files, HR systems, and organizational charts stay accurate and up to date as team members onboard or transition. Handle other administrative tasks as assigned.

Requirements

• Experienced: You have 2–4 years of experience in a recruiting, talent coordination, or People Ops role, ideally within a fast-paced startup or remote environment.
• The Ultimate Coordinator: You possess stellar project management skills. Managing hotel RFPs, tracking swag shipments, and scheduling complex interviews across time zones sounds like a fun puzzle to you.
• A Strong Communicator: You write clear, engaging emails and build quick rapport with both candidate prospects and internal executives.
• A Natural "People Person": You possess incredibly high EQ. You are warm, approachable, and have a unique ability to make people feel comfortable and valued, whether over a Zoom screen or a written email.
• Tech-Savvy & Adaptive: You pick up tools quickly. You understand the rhythm of a remote workforce and don't need hand-holding to keep projects moving.
• Dependable & Discreet Problem Solver: You take pride in high-quality follow-through and understand how to handle sensitive employee data with absolute confidentiality.
• Process-Driven: You love clean documentation. Turning scattered policies into a clear, easy-to-read employee handbook or Notion page sounds incredibly satisfying to you.

Bonus points

• Experience using an ATS like Greenhouse or a sourcing tool like Gem.
• Prior experience working in a fully remote company.
• Experience hiring or working within the Insurtech space.

What We Offer

• This is a remote position (candidate must be a full-time U.S. resident).
• Salary Range: $60,000 - $85,000 per year.
• Equity Grant.
• Medical, dental, and vision insurance.
• 20 vacation days per year.
• 9 federal holidays off.
• Parental Leave.
• Pre-tax 401k contribution.
• HSA with compatible health plans.
• FREE: Health Advocate.
• FREE: Telehealth Membership.
• FREE: OneMedical Account.