People Operations Coordinator - HYBRID (Sioux Falls, SD)

About the role

The People Operations Coordinator is a key member of the Human Resources team, with primary responsibility for benefits administration and coordination. This role ensures employees receive accurate, timely, and compliant benefits support while also providing cross-functional assistance to the Payroll/HRIS Specialist, Talent Acquisition Specialist, and Employee Engagement Specialist. The People Operations Coordinator plays an essential role in delivering a positive and well-supported employee experience throughout the employee lifecycle.

Hybrid role based in Sioux Falls, SD.

Responsibilities

• HR Operations & Coordination
  • Serve as primary point of contact for HR Team inquiries, routing inquiries to appropriate team members.
  • Create and maintain employee change forms and supporting documents (including checklists, change notices, offer letters, etc.).
  • Assist in maintaining accurate employee records and personnel files within the HRIS.
  • Coordinate onboarding activities including leading New Employee Experience program, new hire documentation, HRIS support, and benefit enrollment.
  • Support offboarding from notice to final separation, confirming important dates, communicating with payroll, and updating records.
  • Assist with HR metrics, compliance reporting, and audits.
  • Research and complete employee verification requests in a timely manner.
  • Provide general HR administrative support and employee-facing assistance as needed.
• Benefit Administration
  • Administer day-to-day employee benefit programs, including but not limited to: medical, dental, vision, life insurance, disability, retirement, FMLA, paid leave, and work comp.
  • Serve as the first point of contact for employee benefit and leave inquiries and issue resolution.
  • Support new hire enrollments, qualifying life event changes, and annual open enrollment activities.
  • Maintain accurate benefits data within HRIS and vendor systems.
  • Coordinate with Payroll to ensure benefit deductions and related transactions are processed accurately.
  • Partner with benefit brokers, carriers, and vendors to resolve issues and support effective program administration.
  • Collaborate on benefit communications, educational materials, and employee resources.
  • Support compliance with applicable benefits regulations, including ACA, COBRA, ERISA, and state paid leave programs.
  • Assist with benefits audits, reporting requirements, renewal processes, and vendor management activities.
• Payroll Support (Back-up)
  • Provide backup support for payroll processing and related administrative activities.
  • Respond to employee payroll-related inquiries when serving as backup.
  • Assist with payroll-related audits and data validation as needed.
• Talent Acquisition Support
  • Provide back-up support for recruiting activities as needed, including but not limited to: resume review, candidate screening, etc.
  • Assist with job postings, applicant tracking system administration, and interview coordination.
  • Support candidate communications, scheduling, and recruiting logistics.
  • Coordinate onboarding preparation, communication, background checks & new hire documentation.
  • Assist with community outreach and job fairs.
• Employee Engagement Support (Back-up)
  • Supports Employee Engagement Specialist with company-wide events, activities, and programs.
  • Act as co-lead for Engagement Crew at location.
  • Assist with employee recognition programs and internal communications including SharePoint.
  • Facilitate New Employee Experience for Sioux Falls new employees and as back up to Employee Engagement Specialist.
  • Help promote positive employee experience through engagement and culture-building initiatives.
  • Demonstrate the ability to work effectively with AI tools and maintain an open, curious approach to emerging technologies.

Requirements

• High school degree or GED required.
• Degree in HR, Business Administration, or related field preferred.
• 2+ years of experience in HR coordination or business administration preferred.
• Strong attention to detail and excellent written and verbal communication skills, and ability to handle confidential information required.
• Strong customer service and employee support orientation required.
• Proficiency with UKG HRIS, payroll, and benefits administration preferred.
• Experience in multi-state or multi-plan benefits environment preferred.
• Excellent organization skills, and the ability to prioritize multiple tasks required.
• Superior skill set in the use of the following software applications preferred: Microsoft Teams, Excel, Word, PowerPoint, Access, and Outlook.

Competencies

• Alignment with Sunrise Core Values
• Adaptability
• Communication
• Compliance
• Dependability & Flexibility
• Initiative
• Integrity
• Judgement
• Organizational Skills
• Productivity
• Professionalism
• Quality Service
• Teamwork
• Technical/PC Skills
• Work Quality

Pay

Annual salary range: $46,432 – $66,331 – $82,120 (dependent on qualifications).

Benefits

• Medical, dental, and vision insurance
• Life and AD&D insurance
• Short-term and long-term disability (STD/LTD)
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Volunteer Time Off (PVTO)
• Paid Parental Leave (PPL)
• 401k retirement plan
• Additional benefits (visit www.sunrisebanks.com for more details)