People Department Manager

About the role

Help us build the team you can be proud of!

Responsibilities

• Lead shifts every week, ensuring customers get a fast, accurate, friendly experience.
• Lead Departments, including hiring, promoting, retaining, and training qualified crew members.
• Provide adequate training to all employees and ensure pay employee reviews and raises are completed on schedule.
• Ensure crew gets off to a good start and is recognized and motivated throughout their time working at the restaurant.
• Attract, hire, promote, and retain high-quality customer-focused employees.
• Monitor and provide adequate training to all employees.
• Ensure pay employee reviews and pay raises are completed on schedule.
• Provide an exceptional experience for all guests.
• Ensure crew enjoys working at McDonald's.
• Makes sure the crew represents the brand proudly & consistently.
• Set a positive, professional tone for success.
• Plan breaks and communicate with crew during shift.
• Ensure good communication between managers and crew.
• Develop crew schedules taking into consideration availability of team and need of store.
• Must be able to follow targets and goals.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team player with flexible schedules who likes to have fun, passionate about working in the fast-paced McDonald's environment.
• Must be 18 years or older to be a manager in our restaurants.
• Ability to read and write.
• Possess basic computer knowledge.
• Ability to count money and accurately give change.
• A positive attitude.
• Work well in a fast-paced environment.
• Manage time effectively.
• Have hospitality knowledge and training.
• Recruiting and interviewing experience.
• Leadership skills.
• 6 months McDonald’s experience plus 6 months in food service management.
• ServSafe certification preferred.

Benefits

• Competitive Pay (up to $14.00 per hour).
• Paid Time Off.
• Weekly Pay.
• Service awards.
• Bonus Plan.
• Free Employee Meal Plan.
• Medical, dental, and vision coverage.
• Short and Long Term Disability, Life, and additional supplemental insurance options.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.

Physical Requirements

• This position can be physically demanding.
• The employee may be required to stand for extended periods of time, lift objects up to 20 lbs on a regular basis, and do repetitive tasks with few breaks.