People & Culture Technology Analyst

About the role

This role is remote, USA based. Sage is undergoing an exciting and ambitious People Technology transformation, and we are looking for a dedicated People & Culture Technology Analyst to play a key role in bringing that vision to life.

Responsibilities

• Administer, configure and maintain global HR technology platforms including HRIS, Learning, Performance Management and Compensation systems
• Develop system health, performance and data integrity across all P&C technology platforms
• Identify and implement system optimization opportunities to improve efficiency, user experience and data quality
• Manage system updates, releases and patches in coordination with vendors and the IT team
• Maintain system documentation including configuration guides, process maps and user manuals
• Support the administration and maintenance of system integrations across the HR technology landscape
• Ensure data consistency and accuracy across all connected platforms and the P&C Data Lake
• Perform regular data audits, cleansing and validation to maintain a single source of truth
• Support the management of data pipelines and automated data flows between systems
• Contribute to the ongoing development of the P&C data warehouse and analytics capability
• Develop, maintain and distribute regular P&C reports and dashboards covering key metrics including hiring, performance, learning, total rewards and DEI
• Respond to ad-hoc data and reporting requests from P&C collaborators and business leaders
• Translate complex data sets into clear, actionable insights for both technical and non-technical audiences
• Contribute to the development of self-serve analytics capabilities for the P&C team
• Act as a key point of contact for HR technology queries from P&C team members and employees
• Partner with vendors to manage system issues, enhancements and roadmap planning
• Collaborate with IT, Security and Data teams to ensure platforms are secure, compliant and scalable
• Engage collaborators to gather requirements, communicate system changes and drive adoption
• Actively contribute to the People Technology transformation programs as a hands-on delivery team member
• Support the implementation of new HR technology modules, platforms and integrations
• Participate in user acceptance testing (UAT) and quality assurance activities
• Contribute to change management and training activities for new system rollouts
• Stay current with HR technology trends, innovations and procedures to inform continuous improvement

Qualifications

• Hands-on HR technology experience, with proven administration of one or more HR platforms (Workday, Oracle HCM, Docebo, or SuccessFactors)
• Solid understanding of data structures, data quality and system integrations, with advanced Excel skills including data manipulation and analysis
• Proficiency in building reports and dashboards using HR systems or BI tools
• Able to configure, test and maintain HR technology platforms
• Strong analytical mindset with the ability to diagnose system issues and identify root causes
• Diligent with a structured approach to problem solving
• Comfortable working with ambiguity and navigating complex, multi-system environments
• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical collaborators
• Collaborative teammate who builds strong relationships across P&C, IT and the business
• Customer-focused approach with a commitment to delivering high-quality outcomes
• Able to manage multiple priorities and collaborators
• Strong learning mindset and a proactive approach to developing new knowledge and skills
• Adaptable and resilient in the face of change and evolving priorities

Preferred Skills

• Experience working with data lakes, data warehouses or cloud-based data platforms
• Exposure to RPA, workflow automation or API integration tools
• Knowledge of BI and analytics tools such as Power BI, Tableau or Looker
• Knowledge of data privacy regulations, including GDPR and regional equivalents
• Exposure to AI and machine learning applications within HR technology

Qualifications

• Degree in Human Resources, Information Systems, Business, Data Analytics or a related field
• HR technology certifications (e.g., Workday, SAP or ServiceNow HR) are advantageous
• Project management experience or certification is a plus