People & Culture Generalist

About the role

The People & Culture Coordinator (PCC) supports the HR department in delivering exceptional employee services and maintaining operational efficiency in a fast-paced eCommerce environment. Key responsibilities include responding to HR-related inquiries, providing administrative support, assisting in onboarding/offboarding, and supporting employee engagement initiatives.

Essential Duties & Responsibilities

• Serve as the primary point of contact for employees, answering questions about I-9 documentation, leaves of absence, benefits, payroll, system access, and badge replacements.
• Provide administrative support to the HR team, including data entry, document processing, and maintaining HR records.
• Aid in onboarding and offboarding processes, ensuring all necessary documentation is collected and processed efficiently.
• Maintain accurate and up-to-date employee records in HRIS systems to ensure compliance with company policies and labor regulations.
• Support employee engagement initiatives by coordinating HR-related events.
• Assist in monitoring HR compliance, maintaining records, and ensuring adherence to labor laws, company policies, and best practices.
• Handle basic employee relations matters by addressing inquiries and escalating concerns to HR leadership when necessary.
• Support leave of absence (LOA) tracking and administration, ensuring timely communication and proper documentation.
• Partner with HR team members to enhance internal processes and improve the employee experience.

Qualifications

• Associate or bachelor’s degree in human resources, business administration, or a related field preferred.
• 3+ years of experience in an administrative or HR support role, preferably within a fast-paced environment.
• Familiarity with HR best practices, employment laws, and compliance requirements, including I-9 verification and LOA policies.
• Strong communication skills with the ability to interact effectively with employees at all levels of the organization.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Ability to manage multiple tasks efficiently while maintaining accuracy in a fast-paced setting.
• Strong problem-solving skills and a proactive approach to handling employee concerns.

Physical Demands

• Sitting/Standing: Will be required to sit for extended periods while working at a desk, using a computer, and attending virtual meetings. Occasional standing may be required during in-person meetings or when visiting different departments.
• Walking: The role may require walking through the warehouse or office space to engage with associates, observe operations, or attend team meetings.
• Typing and Computer Use: Frequent use of a computer, keyboard, and mouse for email correspondence, data entry, and accessing HR software. This includes typing for long periods to update records, create reports, and communicate with employees.
• Communication: Clear verbal communication is necessary, including speaking with employees in person, on the phone, or via video conferencing. Active listening skills are required to understand employee concerns and provide effective support.
• Light Lifting: Occasionally it may be required to lift or move items such as files, small office equipment, or boxes up to 15 pounds when assisting with department-related tasks or organizing materials.
• Visual and Auditory Demands: Ability to visually review documents and reports, as well as monitor employee performance and wellbeing through meetings, observations, and discussions. Hearing and understanding verbal communication is essential for effective interaction with employees.

Benefits

• Formalized career paths
• Flat management platform
• Flexible Paid Time Off (PTO)
• Medical, Dental and Vision Coverage
• 401k match, with immediate vesting upon eligibility
• Stocked kitchens with snacks and drinks
• Team bonding events and programs
• Employee discounts

Benefits

Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.