People & Culture Generalist

Overview

The People & Culture Generalist is a key role within the Community Youth Center of San Francisco (CYC), responsible for leading recruitment and supporting all employee-facing functions.

Duties and Responsibilities

• Lead full-cycle recruitment, including job postings, sourcing, screening, interviewing, and onboarding, ensuring a positive, equitable, and compliant candidate experience.
• Support workplace investigations in alignment with California legal standards and best practices, ensuring timely, thorough, and well-documented processes.
• Manage and support the interactive process for employee accommodations in compliance with the Fair Employment and Housing Act (FEHA), Americans with Disabilities Act (ADA), and applicable local ordinances.
• Promote employee engagement and help implement People & Culture initiatives that reflect organizational values and support an inclusive workplace.
• Collaborate closely with the Sr. People Operations Generalist to ensure alignment between employee-facing support and backend HR operations, including proper documentation and compliance tracking.
• Maintain accurate, thorough, and confidential documentation related to employee relations, investigations, accommodations, and compliance requirements.
• Ensure consistent application of policies, procedures, and employment laws across all employee interactions, helping mitigate organizational risk.
• Stay current on California and San Francisco employment laws and proactively recommend updates to policies and practices as needed.
• Participate in special projects and other People & Culture initiatives as assigned.

Knowledge, Skills, and Abilities

• Strong working knowledge of federal, California, and San Francisco employment laws and regulations, including FEHA, CFRA, FMLA, ADA, and local ordinances (e.g., Fair Chance, Pay Transparency, PPLO).
• Demonstrated ability to manage sensitive and confidential information with discretion and sound judgment.
• Experience supporting the interactive process for employee accommodations and leave of absence processes.
• Excellent interpersonal and communication skills, with the ability to build trust and collaborate effectively with diverse stakeholders.
• Strong conflict resolution, problem-solving, and critical thinking skills.
• Able to manage multiple priorities in a fast-paced environment with strong attention to detail and follow-through.
• Proactive, adaptable, and service-oriented approach to HR work, with a commitment to equity and inclusion.
• Proficiency in HRIS and ATS systems, as well as Google Workspace.

Qualifications

• Bachelor’s degree in Human Resources, Business, Psychology, or related field or equivalent practical experience in People & Culture/HR.
• Minimum of 3–5 years of progressive HR experience, with a strong focus on employee relations, recruitment, and employee-facing HR support.
• Experience conducting workplace investigations and supporting employee relations matters in a professional setting.
• Experience managing full-cycle recruitment and partnering with hiring managers on equitable hiring practices.
• Experience working in a nonprofit or community-based organization preferred.