People & Culture Generalist

About the Role

The People & Culture Generalist supports People & Culture practices and objectives that provide an employee-oriented, high-performance culture emphasizing empowerment, quality, productivity standards, goal attainment, and the recruitment and ongoing development of a superior workforce. This role coordinates implementation of services, policies, and programs, advises employees on People & Culture issues, and serves as a regional point of contact for all People & Culture-related matters.

Responsibilities

• Partners with regional People & Culture Managers, Director, and team to develop and drive the implementation of national, regional, and local People & Culture services, programs, and policies.
• Provides advice and counsel to regional and local leadership and management teams within assigned offices.
• Participates in the annual internal quality control inspection process and quarterly forecasting with regional Finance Directors and Managers.
• Partners with Training and Development (T&D) to identify and analyze training and professional development needs of regional and local professionals.
• Attends local management and scheduling meetings to identify gaps in development, training, and/or headcount and resource needs.
• Ensures all employee relations matters are handled professionally, appropriately, and in a legally compliant manner.
• Routes and follows up on employee issues and requests with the appropriate People & Culture representative and/or team.
• Facilitates performance feedback, career counseling, goal setting processes, and calibration meetings.
• Facilitates the on-boarding process, including:
  • Connecting with and welcoming new hires.
  • Preparing new hire announcements.
  • Coordinating on-boarding specifics with local office Administrative professionals.
  • Monitoring completion of new hire paperwork.
• Collaborates with the Compliance Office, T&D, and local CPE coordinators to monitor employee and partner compliance with required training and waivers/deferrals.
• Supports the Talent Acquisition team in regional campus and experienced recruitment processes, including:
  • Collaborating on workforce planning, secondee and immigration processes, and maintaining applicant files.
  • Communicating with applicants, scheduling interviews, and tracking recruitment metrics.
  • Updating position descriptions and reviewing background checks.
  • Facilitating strong internship experiences for campus recruits.
  • Attending and/or leading campus and experienced recruiting events.
  • Assisting in the identification and selection of qualified client service professionals.
• Assists with the evaluation of reports, decisions, and results of offices and regions in relation to established goals.
• Contributes to the development and implementation of People & Culture metrics, analyzes data, and provides recommendations.
• Serves as a resource in retrieving reports from the People & Culture Information Systems team.
• Recommends new approaches, policies, and procedures to improve efficiency.
• Conducts exit interviews and assists in the overall employee exit process.
• Provides personnel information to the People & Culture Resource Center for hiring, data changes, and terminations.
• Audits and updates employee data to ensure compliance with federal and state regulations.
• Participates in projects with People & Culture Information Systems functional areas, including HR, Talent Acquisition, T&D, and Total Rewards.
• Performs other duties as required.

Requirements

• Bachelor’s degree in HR or a relevant field and two (2) years of broad-based HR generalist experience OR five (5) years of broad-based HR generalist experience and a Professional in HR (PHR) certification.
• Experience working in a professional services organization preferred.
• Experience with multisite locations preferred.

Skills

• In-depth knowledge of HR policies and practices.
• Excellent interpersonal, oral, and written communication skills.
• Strong analytic, diagnostic, planning, and organizational skills with a strong attention to detail.
• Strong project and time management skills, with the ability to work on multiple projects simultaneously and meet deadlines.
• Ability to foster and maintain relationships with professionals at all levels within the organization.
• Ability to work within a team environment or independently.
• Strong sense of “ownership” for project assignments and regional responsibilities.
• High level of confidentiality and professionalism in all matters.
• Strong solutions-oriented approach.
• Comfortable working in a fast-paced, high-volume, professional service environment.
• Capacity for 10% - 20% travel, as needed.
• Proficient in Microsoft Office Suite; PeopleSoft HR and applicant tracking systems experience preferred.

Benefits

BDO provides a comprehensive Total Rewards benefits package, including an Employee Stock Ownership Plan (ESOP) that offers participants a stake in the firm’s success. Benefits may be subject to eligibility requirements. Learn more about BDO Total Rewards.

About Us

At BDO, we build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping each other grow and succeed. Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. As an ESOP company, we offer participants beneficial ownership and a unique opportunity to enhance their financial well-being.