People Analytics Operations Manager

About the role

Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Reviews and approves recommendations for functional programs. Provides guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedule.

Reporting to the Director of People Analytics at UCSF, this role oversees daily operations for the People Analytics team and provides guidance to team members on internal processes and tools.

Department Overview

The mission of the Enterprise Information and Analytics (EIA) department is to advance UCSF’s institutional priorities by enhancing access to and the use of data and analytics, including appropriate data platforms and data governance, in a manner that meets the unique needs across the education, research, and care mission areas. The department achieves its goals by working with clinical, research, education, and business partners to organize, integrate, govern, and transform UCSF’s data assets into actionable insight and information.

UCSF People Analytics is a high-value analytics program that supports and advances UCSF’s mission to develop proactive, strategic, and predictive analytics that help UCSF Health attract, develop, engage, and retain top talent. People Analytics owns enterprise-wide assets for UCSF as a whole, used for both operational and analytical purposes, as well as departmental and business assets to drive business insights and decisions.

Responsibilities

• Determine optimal deployment of resources to meet schedules and achieve goals.
• Oversee daily operations for the People Analytics team and provide guidance on internal processes and tools.
• Lead change management activities and manage their impact across the unit or department.
• Manage ongoing technology infrastructure acquisition and expansion, including identification and integration of emerging technologies.

Requirements

• Bachelor's degree in a related area and/or equivalent experience/training.
• Minimum 8 years of experience with a programming language such as SQL, R, or Python.
• Minimum of 2 years of relevant experience leading people or direct supervisory experience.
• Thorough knowledge of database management systems sufficient for strategic planning, technology assessment, and direction.
• Knowledge of technical architecture, maintenance, planning, and integration strategies.
• Strong technical database systems management abilities.
• Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.

Skills

• Critical thinking
• Persuasion and negotiation
• Mentoring and leadership/management
• Problem solving
• Understanding of human resource policies and procedures relating to management responsibilities
• Strong verbal and written communication

About Us

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

UCSF brings together the world’s leading experts in nearly every area of health and is home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging, and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.

Pay

The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range is dependent on factors including work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: UCNet Benefits.