People Advisory Services - Global Payroll - US Payroll - Tax Services Manager

About the role

Ernst & Young LLP's National Tax and EY EDGE practices are made up of teams of professionals providing specific tax technical services to US and global clients. The Global Payroll Operate practice focuses on helping our clients effectively manage their global payroll needs proactively and responsibly in 150+ countries. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their payroll functions.

Responsibilities

• Lead end-to-end US payroll service delivery with a strong focus on client satisfaction and operational excellence.
• Oversee implementation of new clients, payroll processing activities, manage resources, and ensure performance against client-defined KPIs.
• Support the project management of system enhancements, new service rollouts, and client-driven initiatives.
• Contribute to continuous innovation by helping develop next-generation payroll solutions and improving project delivery tools.

Requirements

• US Payroll process knowledge (including implementation and recurring payroll operations).
• Working knowledge of leading software like SAP, ADP global view, Paychex, Paylocity, MasterTax etc.
• Implementation experience of large projects with several stakeholders.
• HR, treasury and/or accounting experience.

Qualifications

• Bachelor's degree and relevant post-graduate qualification, preferably with an emphasis in Sciences, MIS, Finance or Accounting.
• 5-7 years of US payroll implementation; end to end payroll processing and payroll delivery management.
• 10+ years of US payroll processing and compliance experience.
• CPA and/or CPP is must.
• US Payroll implementation and project management experience.
• Strong numbers acumen, including analytical abilities and proficient skills in Excel, MS Access, SQL Queries, or other leading data analytics tools in the market.
• Experience in payroll integration with leading global HCM platform such as Workday, SAP HR, SuccessFactors or Oracle.
• Strong organizational skills with a proactive approach to problem solving and attention to detail.
• Strong analytical, project management, and organizational skills, with a detail-oriented approach.
• Willingness to travel as needed, and working in a balanced hybrid environment.

Skills

• Create solutions and processes from scratch.
• Juggling projects and priorities as per agreed deadlines and escalations.
• Testing management skills.
• Data conversion reconciliation experience.

Attributes

• Effective delivery of payroll services resulting into exceeding SLAs.
• Strong client and vendor management.
• Strong internal stakeholder management.
• Resource planning.
• The development and maintenance of process documentation.

Benefits

Base salary range for this job in all geographic locations in the US is $103,600 to $189,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $124,300 to $215,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Pay

EY offers a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.

Schedule

In our team-led and leader-enabled hybrid model, our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Equal Opportunity Employer

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.