Peer Support Worker

About the role

Join our dedicated team at REST Norwich, as a Peer Support Worker (PSW) and make a difference in the lives of others. Drawing on your personal experience of recovery and resilience, you will provide vital support and insight to individuals accessing our Hub. By modeling recovery and wellness, you will foster hope, helping others to see a positive future and a sense of purpose in their lives. The role is based at REST Norwich (NR2) and includes mandatory training in Norwich.

Responsibilities

• Collaborate with Recovery Workers and facilitators to deliver group and one-on-one interventions focused on recovery and independent living.
• Share your personal recovery journey in a professional and appropriate manner.
• Empower individuals to take control of their own recovery through diverse interventions and opportunities.
• Participate in and contribute to the Peer Support Training program.
• Attend ongoing supervision, support, and training sessions.
• Assist service users in engaging with REST and the broader community.
• Help service users identify personal goals and work collaboratively with the Hub team to achieve them.
• Aid service users in navigating obstacles to reach their goals.
• Encourage service users to contribute to the development and engagement of the service within the local community.
• Work with the team to mitigate risks of relapse, self-harm, or emergency service use.
• Actively promote recovery concepts, psychologically informed practice, and the Peer Support ethos within the service.
• Maintain accurate records for governance, sustainability, and accountability of the Peer Support network.
• Collaborate with other voluntary and statutory organizations to address the needs of service users.
• Provide one-on-one peer support both in the Hub and the community, helping service users maximize their recovery journey and create personalized recovery plans.
• Support individuals in overcoming barriers to accessing mental health and community services, while prioritizing their choices and recovery.

Requirements

• Experience working with a diverse group of people.
• A passion for supporting others who may present in a variety of ways.
• Experience working within a recovery‑focused organisation.
• Experience creating positive working relationships with people in a professional setting.
• Experience liaising with a variety of support services including police and ambulance teams.

Qualifications

• Lived experience with your own mental health recovery journey (essential).

Pay

Salary: £25,134 per annum (pro rata for part‑time hours).

Schedule

Part‑time, 30 hours per week. Work pattern: Wednesday, Thursday, Friday, Sunday (mixture of 9 AM‑5 PM / 10 AM‑6 PM shifts). Requirement to work bank holidays and over the Christmas period.